FirstEnergy's Utilities Remind Customers about Programs to Assist with Winter Heating Bills Due to Extreme Cold Payment Plans, Budget Billing, Other Services Available to Customers with Higher Seasonal Bills

AKRON, Ohio, Feb. 4, 2014 /PRNewswire/ -- Payment plans, budget billing options and other services are available to customers of FirstEnergy's (NYSE: FE) utilities who may need assistance with winter electric bills due to recent extreme weather across the companies' service areas.

Programs available and qualifications to participate differ by utility company service area, so customers in need of assistance are urged to visit https://www.firstenergycorp.com/billassist and select their utility company to review plans and services available to them.

"If you're having difficulty making ends meet because of the cold weather, please contact us," said Ron Green, vice president of customer service for FirstEnergy.  "We will try to work with you to find a solution."

FirstEnergy's utility company customer service numbers are:

Utility Company

Contact Number    

TTY/TTD

Ohio Edison

1-800-633-4766

Call Ohio Relay Services

The Illuminating Company

1-800-589-3101

Call Ohio Relay Services

Toledo Edison

1-800-447-3333

Call Ohio Relay Services 

Met-Ed

1-800-545-7741

1-800-522-2376

Penelec

1-800-545-7741

1-800-522-2376

Penn Power

1-800-720-3600

PA Relay Service

(1-800-654-5984)

West Penn Power

1-800-686-0021

1-800-955-9445

Jersey Central Power & Light

1-800-662-3115

1-800-221-0479

Mon Power

1-800-686-0022

1-800-955-9445

Potomac Edison

1-800-686-0011

1-800-955-9445

FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence.  Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York.  Follow FirstEnergy on Twitter @FirstEnergyCorp.

www.firstenergycorp.com

SOURCE FirstEnergy Corp.



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