FirstMerit Receives 12 National and Regional Excellence Awards in Middle Market and Small Business Banking from Greenwich Associates

AKRON, Ohio, Feb. 15, 2013 /PRNewswire/ --FirstMerit Corporation (Nasdaq: FMER) has received 12 national and regional Middle Market Banking Excellence and Small Business Banking Excellence Awards from Greenwich Associates, a Stamford, Conn.-based consulting firm specializing in institutional financial services.

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Out of more than 750 banks evaluated, FirstMerit was one of only 39 recognized for distinctive quality in Middle Market Banking and one of only 42 recognized for distinctive quality in Small Business Banking.

"FirstMerit's primary focus is on providing owner-operated businesses with the financial tools and service they need to succeed and we are honored to be acknowledged for our efforts," said David Goodall, executive vice president, Commercial Banking. "To be a community bank recognized on a national level means our commitment to small and middle market businesses resonates well with our customers."

The awards are based on interviews with decision makers at approximately 14,000 middle market companies and 17,500 small businesses.

"Providing superior service takes a tremendous team effort and this recognition reflects the dedication our bankers bring to helping our commercial customers succeed," said Paul Greig, chairman, president and CEO of FirstMerit.

FirstMerit received five Middle Market Banking Excellence Awards, including:

  • Financial Stability
  • Overall Satisfaction – Treasury Management
  • Accuracy of Operations – Treasury Management
  • Customer Service – Treasury Management
  • Midwest Region, Overall Satisfaction – Treasury Management

For Small Business Banking Excellence, FirstMerit received recognition for:

  • Overall Satisfaction
  • Likelihood to Recommend
  • Financial Stability
  • Personal Banking Satisfaction
  • Overall Satisfaction – Treasury Management
  • Midwest Region, Overall Client Satisfaction
  • Midwest Region, Overall Satisfaction – Treasury Management

About FirstMerit

FirstMerit Corporation is a diversified financial services company headquartered in Akron, Ohio, with assets of $14.9 billion as of December 31, 2012 and 196 banking offices and 203 ATM locations in Ohio, Western Pennsylvania, and Chicago areas. FirstMerit provides a complete range of banking and other financial services to consumers and businesses through its core operations. Principal wholly-owned subsidiaries include: FirstMerit Bank, N.A., FirstMerit Mortgage Corporation, FirstMerit Title Agency, Ltd., and FirstMerit Community Development Corporation.

FirstMerit Corporation 
Media Contact: Rob Townsend 
Phone: 330.384.7075 
E-mail: robert.townsend@firstmerit.com

SOURCE FirstMerit Corporation



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