With the launch of flok for Business, flok introduces a brand new feature: Traffic Map. With this tool, businesses can view where opted-in club members are in proximity to the store, and message them with offers or incentives to visit the location.
"In today's connected environment, most people have 'chat-first' relationships with each other. Now, they're expecting that same conversational UX from the businesses they frequent. And given the huge growth potential in the AI and messaging space, we knew it was time to release a more powerful communications tool," said Ido Gaver, CEO, flok. "The average business owner might not have time or resources to become an expert in conversational UX or AI, but they are experts in delivering a great customer experience. We're helping these businesses to translate that great CX into quality UX in a fraction of the time, at a fraction of the cost."
flok has driven verified sales lift and foot traffic for over 100,000 businesses across multiple categories -- from fitness studios and gyms to franchise restaurants and bars -- in all 50 U.S. states and Canada.
flok is a customer experience platform powering conversational UX and human-assisted AI chat, loyalty programs, proximity marketing and personalization. flok is managed via easy-to-use web dashboard and the flok for Business app. Based in New York City with offices in Tel Aviv, flok has raised $18MM from General Catalyst Partners, Gemini Israel Ventures and Founder Collective. For more information, follow flok on Twitter, Facebook, LinkedIn and at www.flok.com.
VP, Marketing Communications
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