FPL has been recognized as delivering the best system reliability in Florida and among the best in the nation – nearly 50 percent better than the national average – and was awarded with the ReliabilityOne™ National Reliability Excellence Award in 2015, for its sustained leadership, innovation and achievement in the area of electric reliability. FPL has also been selected as a provisional winner of the 2016 ReliabilityOne™ Award for Outstanding Reliability Performance in the Southeast of the U.S. ReliabilityOne™ awards are bestowed by PA Consulting Group, a global management consulting firm that analyzes electric utility performance across the United States, and recognizes the most reliable utilities in the nation.
Since 2006, FPL has invested more than $2 billion to make its system stronger, smarter and more resilient to severe weather. System upgrades include:
- Strengthening more than 600 main power lines, including those that serve more than 700 critical community facilities such as hospitals, police and fire stations and emergency communication systems;
- Placing facilities underground totaling more than 450 main power lines;
- Installing 4.8 million smart meters and 36,000 intelligent devices along the energy grid using advanced technology that helps detect problems and restore service faster when outages occur;
- Clearing vegetation – a major cause of power outages – from more than 135,000 miles of power lines; and
- Inspecting more than 1.4 million power poles and upgrading or replacing those that no longer meet its standards for strength.
FPL also plans to invest approximately $1.75 billion over the next three years to improve the overall resiliency of the electric system. Key elements of the plan include completing the hardening of main distribution power lines serving critical community facilities, initiating upgrades of smaller neighborhood power lines, and continuing to replace wooden transmission towers.
"Our team of lineworkers represent the best in the industry, and I couldn't be more proud of the work they do each and every day to deliver safe, reliable energy for our customers," said Manny Miranda, senior vice president of power delivery for FPL. "They play a critical role to help keep the lights on for our customers year-round, often performing work that is mentally and physically demanding, under challenging conditions and sacrificing personal and family time, yet they perform their duties safely with an unwavering commitment to excellence."
FPL's lineworkers support the company's 35-county service area in Florida, which consists of more than 27,000 square miles and approximately half the state's population. They are responsible for maintaining FPL's approximately 75,000 miles of power lines around the clock, 365 days a year, helping improve service reliability by approximately 25 percent in the past five years.
"The ReliabilityOne™ Awards help recognize utilities that have demonstrated the highest level of reliability, innovation and value for their customers," said Derek HasBrouck, PA Consulting Group's ReliabilityOne™ Program Director. "Florida Power & Light Company has demonstrated exceptional leadership in these areas, driven by a dedicated team of people who each play a critical role in helping deliver safe, reliable service – with total commitment to their customers."
The ReliabilityOne™ award is given annually to utilities that have excelled in delivering reliable electric service to their customers. All utilities operating electric delivery networks in North America are eligible for consideration for the ReliabilityOne™ award. Selection of provisional recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an on-site certification process, which provides an independent review and confirmation of the policies, processes and systems used to collect, analyze and report a company's reliability results.
Florida Power & Light Company
Florida Power & Light Company is the third-largest electric utility in the United States, serving more than 4.8 million customer accounts or more than 10 million people across nearly half of the state of Florida. FPL's typical 1,000-kWh residential customer bill is approximately 30 percent lower than the latest national average and, in 2015, was the lowest in Florida among reporting utilities for the sixth year in a row. FPL's service reliability is better than 99.98 percent, and its highly fuel-efficient power plant fleet is one of the cleanest among all utilities nationwide. The company received the top ranking in the southern U.S. among large electric providers, according to the J.D. Power 2016 Electric Utility Residential Customer Satisfaction StudySM, and was recognized in 2015 as one of the most trusted U.S. electric utilities by Market Strategies International. A leading Florida employer with approximately 8,800 employees, FPL is a subsidiary of Juno Beach, Fla.-based NextEra Energy, Inc. (NYSE: NEE), a clean energy company widely recognized for its efforts in sustainability, ethics and diversity, and has been ranked No. 1 in the electric and gas utilities industry in Fortune's 2016 list of "World's Most Admired Companies." NextEra Energy is also the parent company of NextEra Energy Resources, LLC, which, together with its affiliated entities, is the world's largest generator of renewable energy from the wind and sun. For more information, visit these websites: www.NextEraEnergy.com, www.FPL.com, www.NextEraEnergyResources.com.
About PA Consulting Group
An independent firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics, the Gulf and Asia Pacific. We are experts in consumer and manufacturing, defence and security, energy and utilities, financial services, government, healthcare, life sciences, and transport, travel and logistics. Our deep industry knowledge together with skills in management consulting, technology and innovation allows us to challenge conventional thinking and deliver exceptional results that have a lasting impact on businesses, governments and communities worldwide. www.paconsulting.com. Our clients choose us because we don't just believe in making a difference. We believe in making the difference.
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SOURCE Florida Power & Light Company