PHILADELPHIA, May 2, 2013 /PRNewswire/ -- Infradapt, LLC, a leading provider of communications and network infrastructure solutions, announced today that it has been hired by Philadelphia-based Foundation for Individual Rights in Education (FIRE) to provide VoIP system.
John Reilly, Managing Partner at Infradapt, explains that FIRE had an aging Private Branch Exchange (PBX) platform using expensive and limiting copper lines. The burden of managing a local phone system was an arduous task, and a transfer to a third-party host to offer and manage a feature-rich unified communications system to service their staff of 18, and a host of remote users, would be a viable solution.
FIRE chose Infradapt to install Digium's Switchvox product. The selection allows FIRE to rely on Infradapt's robust hosting architecture including secure cloud facilities with redundant power providers, backup diesel generators, HVAC controlled atmosphere, and redundant and high volume bandwidth, rather than relying on a local appliance and internet connectivity.
Sean Clark, Vice President of Operations, explains that like many other small organizations, FIRE did not want to waste revenue and overhead. Infradapt offered a viable solution that allows the organization to easily manage their product, as they do not have dedicated in-house IT support staff.
Clark explains that FIRE selected Infradapt not only because it offered the product and services at a competitive price, but because of the responsiveness Infradapt showcased that was not inherent with other providers.
"We reached out to several providers who we found online but our calls went unanswered," says Clark. "We placed one phone call to Infradapt and received a call back promptly. We felt that the level of expertise Infradapt brought, coupled with the fact that they are a local business, would be a good fit. Infradapt was responsive from day one, and still is."
Digium®, Inc., the Asterisk® Company, created, owns and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Asterisk Business Edition and Switchvox IP PBX software to power a broad family of products for small, medium and large businesses. The company's product line includes a wide range of hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom telephony solutions.
Headquarter in Philadelphia, the Foundation for Individual Rights in Education (FIRE) is a non-profit group that has maintained a strong focus on defending and sustaining United States civil liberties in academia since 1999.
Infradapt is a leading technology solutions firm, providing comprehensive IT consulting and outsourcing. It spans many industries from small-to-mid sized businesses to multi-location Fortune-1000 enterprises. Infradapt's solutions range from basic IT services through multi-tier outsourced support and business continuity solutions. Infradapt was the first provider in the region to test, certify, deploy, and offer the VMWare vCloud connector to its customers. Infradapt has a strong IP Telephony (VoIP) service concentration, specializing in designing, integrating, and supporting converged voice networks including multi-site and call center systems Recognized nationally for service and engineering excellence, Infradapt is the company experts choose. www.infradapt.com