WASHINGTON, Dec. 9, 2015 /PRNewswire/ -- Framebridge, the online and mobile service for easily custom framing your art and photos, today announced that Anthony Vicars, former Vice President of Operations for Teespring and Director of Fulfillment Operations for Zappos, has been appointed to Vice President of Operations.
In his new role, Vicars will be responsible for optimizing Framebridge's customer and employee focused operations, designing and implementing new systems to improve order fulfillment rates and drive customer retention. Vicars will also lead the development and site selection of new production facilities, overseeing site start-up operations, team growth and training and additional facility supervision. Under his leadership, Framebridge will expand its current operations to accommodate increased sales and support the creation of over 50 new manufacturing jobs over the next 12 to 18 months.
"We're very excited to have Anthony join the Framebridge team," said Susan Tynan, founder & CEO of Framebridge. "Our mission has always been to provide an outstanding, personalized customer experience marked by an expertly crafted final product. Anthony's proven history of maintaining customer focus while scaling operations for some of the world's leading eCommerce brands is the perfect complement to our plans for growth and expansion."
With over 20 years of experience, Vicars has led order fulfillment and customer care operations for various international first-class online retailers such as Teespring, Nasty Gal and Zappos. During his tenure, Vicars guided companies to consistently ranking in lists including "Fastest Growing Retailer" by Inc. Magazine and "Best Places to Work For" by Fortune. In 2013, Anthony founded Rise Fulfillment to assist startup operations leaders pursuing world-class service and culture.
"A key to Framebridge's early success stems from providing a safe, efficient and fast method for customers to frame, preserve and display these incredibly meaningful items," said Vicars. "It's a fun and exciting challenge to scale our operations to continue to meet those lofty expectations of our customers, while ensuring we can offer more custom items and deliver everything faster than ever."
Vicars is based in Framebridge's Lanham, MD production facility. He joined in October 2015 and has focused on preparing operational efforts to handle the high-growth holiday shopping rush.
Framebridge is the easy and affordable way to custom frame your art and photos. Place your order at framebridge.com or with the Framebridge iPhone app by selecting from a curated collection of stylish frames, then mail us your art (we'll send free packaging) or upload a photo for us to print and frame. Your framed art arrives at your door beautifully framed and ready to hang. Framebridge offers clear pricing significantly cheaper than traditional frame stores and shipping is free.