freecreditscore.com™ Southwind Call Center wins Gold Stevie® Award at 2013 Stevie Awards for Sales & Customer Service(SM)
COSTA MESA, Calif., Feb. 26, 2013 /PRNewswire/ -- freecreditscore.com™ was presented with a Gold Stevie® Award in the Customer Service & Call Center category at the seventh annual Stevie Awards for Sales & Customer Service last night. More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition. More than 100 members of eight specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.
"We would like to thank the Stevie Awards for this honor and are pleased that our commitment to customer service was recognized," said Doug Sash, senior vice president of customer care at Experian Consumer Services. "The freecreditscore.com Southwind Call Center prides itself on providing the best service to our clients, and we would like to congratulate all involved on a job well done."
The freecreditscore.com Southwind Call Center in Van Buren, Ark. plays a crucial role in providing excellence in customer service and customer retention and in managing business lines and partners for freecreditscore.com. This commitment to customer service helped the call center stand out among competitors and win its category's top honor.
The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows, including the prestigious American Business AwardsSM and the International Business AwardsSM.
The awards were presented to honorees during a gala banquet on Monday, Feb. 25, at the Paris Hotel in Las Vegas, Nev. More than 300 nominated customer service and sales executives from the United States and several other countries attended.
The Business TalkRadio Network will broadcast a recording of the presentations this Wednesday, Feb. 27, at 8 p.m. Eastern time.
"From our perspective, this was the most successful Stevie Awards for Sales & Customer Service yet," said Michael Gallagher, president and founder of the Stevie Awards. "Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year's Stevie Award winners are truly deserving."
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at http://www.StevieAwards.com/sales.
freecreditscore.com is part of a family of online consumer credit reporting sites belonging to ConsumerInfo.com, Inc., an Experian company. ConsumerInfo.com, Inc. was founded in 1995 to give consumers quick, easy and inexpensive access to their credit profile. It is now the leading provider of online consumer credit reports, credit scores, credit monitoring and other credit-related information. ConsumerInfo.com, Inc. provides credit monitoring to its more than 3.1 million members and has delivered more than 20 million credit reports on the Web. As part of the Experian family, it continues to grow its membership base and develop innovative products to help consumers better understand and manage their credit.
Experian® is the leading global information services company, providing data and analytical tools to clients around the world. The Group helps businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. Experian also helps individuals to check their credit report and credit score, and protect against identity theft.
For more information, visit http://www.experianplc.com.
Experian and the Experian marks used herein are service marks or registered trademarks of Experian Information Solutions, Inc. Other product and company names mentioned herein are the property of their respective owners.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.
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