MOUNTAIN VIEW, Calif., July 25, 2016 /PRNewswire/ -- Based on its recent analysis of the calibration and repair services market, Frost & Sullivan recognizes SIMCO Electronics (SIMCO) with the 2016 North America Frost & Sullivan Company of the Year Award. SIMCO's leading position in the calibration and repair services market is largely a result of its outstanding customer service, technical expertise, worldwide network, and advanced service management software.
Founded in 1962 by NASA calibration experts in Silicon Valley, SIMCO now serves over 3000 organizations, including 15 of the 20 largest global biomedical device companies and 14 of the 20 largest global aerospace-defense companies. SIMCO provides services in over 40 countries through a network of 22 laboratories, global datacenters, and field service teams.
SIMCO's CERDAAC service management software is one of the key reasons for their superior customer service and technical excellence. CERDAAC automates calibration, repair, and maintenance services performed by SIMCO, in-house personnel, or third-party vendors and provides uniform service execution, documentation, and program visibility.
"SIMCO demonstrates a strong understanding of the customer's need for actionable insights. Using its service history database developed over the last 50 years, CERDAAC's superior analytics help customers minimize their failure rate, improve product quality, and make better operational decisions," said Frost & Sullivan Industry Director Jessy Cavazos.
SIMCO's large network of calibration labs and significant investment in specialty standards allows it to provide an extremely broad range of capabilities. They also repair more types of instruments than original equipment manufacturers and typical third-party calibration service providers.
SIMCO is often the first in the industry to adopt new quality standards. SIMCO was the first commercial calibration laboratory to be A2LA 17025 accredited, the first to support Z540.3, and now is among the first to receive ISO 9001:2015 certification. SIMCO's CERDAAC software was also one of the first service management solutions to be fully validated and compliant with FDA 21 CFR Parts 11 & 820 for life science customers.
For its overall excellence in service, innovation, and leadership, Frost & Sullivan is pleased to present SIMCO with the 2016 North America Frost & Sullivan Company of the Year Award. The complete Award report is available at www.simco.com/company/award/.
About the Company of the Year Award
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in terms of growth strategy and implementation. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in terms of customer value and market penetration.
Frost & Sullivan's Best Practices Awards recognize companies in a variety of regional and global markets for outstanding achievement in areas such as leadership, technological innovation, customer service, and product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research.
About SIMCO Electronics (SIMCO)
SIMCO Electronics is a leading provider of high-quality calibration, repair, and software services for test and measurement instruments used in technology organizations. Founded in 1962 with a goal to be "The Standard for Quality Service," SIMCO remains committed to providing the highest level of customer service and technical expertise in the calibration industry.
Technology manufacturers can rely on SIMCO to be the single-source provider for all their calibration, repair, and program management needs. SIMCO provides expert service on a broad range of equipment from hundreds of manufacturers with service available on-site or through SIMCO's worldwide network of accredited laboratories. SIMCO's CERDAAC cloud software allows organizations to automate and improve their calibration, repair, compliance, and maintenance programs.
With over 350 employees in 22 labs around the world, SIMCO offers the scale, services, and expertise to help any technology organization dramatically improve their calibration and quality programs.
For more information about SIMCO, visit www.simco.com or call 408-734-9750.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants.
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SOURCE Frost & Sullivan