Frost & Sullivan Customer Value Enhancement Award in Machine Vision Inspection Conferred on Matrox Imaging

Award highlights company's excellence in technology and product development, coupled with its dedicated customer focus

19 Nov, 2012, 08:00 ET from Frost & Sullivan

MOUNTAIN VIEW, Calif., Nov. 19, 2012 /PRNewswire/ -- Based on its recent analysis of the machine vision inspection market, Frost & Sullivan recognizes Matrox Imaging with the 2012 Global Frost & Sullivan Award for Customer Value Enhancement. As machine vision continues to grow across new applications and end-user markets, Matrox Imaging has consistently redefined itself through its customer-centric growth strategies, evolving with changing market and technology requirements.

"Over the years, Matrox Imaging has established itself as a pioneer in machine vision applications, consistently raising the bar for new product development and customer value enhancement," said Frost & Sullivan Industry Analyst Vijay Mathew. "The company's ability to keep pace with new and emerging industry standards, as well as its strong global distribution network, brings high value to its customers in terms of product quality, reliability, and availability."

Headquartered in Montreal, Canada, Matrox Imaging has a strong tradition of technical excellence spanning more than 35 years, developing industry-leading hardware and software platforms, specifically for imaging and machine vision applications.

The company's outstanding product development initiatives are focused on addressing core customer issues. Unlike other market participants, Matrox Imaging believes in providing its customers with the flexibility necessary to combine different technologies in the same development environment in order to best serve the particular application being used.

"Superior technical know-how, combined with a unique value-driven approach, has enabled Matrox Imaging to remain consistently at the forefront of the technology curve," noted Mathew. "The company keeps track of emerging industry standards and its products support almost all major industry standards, including Firewire, GigE, and Camera Link, as well as comparatively new ones, such as CoaXPress."

Matrox Imaging offers the industry's most comprehensive family of frame grabbers that can be interfaced with almost all of the cameras available in the market. These industry-leading solutions, along with the company's vision processing technology and vision systems, are designed to ensure ease of development.

"In addition to these products, Matrox Imaging also offers a range of software tools to help customers improve their productivity at a reduced cost," added Mathew. "Matrox Imaging Library consists of a set of software tools that allow customers to leverage the benefits of multiple technologies, platforms, hardware, and devices in the same development environment, thereby optimizing productivity, reducing development cost, simplifying the development procedure, and consequently reducing the overall time to market."

The company educates its new and potential customers in selecting the ideal technology, or combination of technologies, for their vision-based inspection processes and applications. This customer-focused strategy is reinforced by a global network of skilled system integrators. These system integrators not only develop the system for the customer, but also handle the installation and the mechanical mounting of the complete system.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. This award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

About Matrox Imaging

Established in 1976, Matrox Imaging is a leading developer of component-level solutions for machine vision, image analysis, medical imaging, and video surveillance. Products include frame grabbers, vision processors, imaging computers, industrial and smart cameras, and application development software. Headquartered in Montreal, Quebec, Canada, Matrox is a privately held company with offices in the United Kingdom, Ireland, Germany, and Hong Kong. For more company information, visit "About Matrox Imaging".

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SOURCE Frost & Sullivan