NEW YORK, Jan. 19, 2017 /PRNewswire/ -- Serving up nearly four million requests a day, the SageWorks data center is heavily relied on by major financial industry organizations, including one fifth of the USA's banks. To meet the needs of its customers, the Software as a Service (SaaS) company needs its systems to remain responsive and available, without fail. With such an active on premises data center, load balancing technology addresses critical needs.
However, the company was experiencing support challenges with its incumbent F5 Big-IP ADC, and the product's user interface was complex and difficult to navigate. This drove SageWorks to look for a new solution: KEMP Technologies.
"I had experience load balancing Exchange and SharePoint environments using KEMP solutions with great success," said Tom Hearn, SageWorks' Senior Technology Manager. "In fact, the KEMP support experience was the best I've ever had. The product knowledge of the team is phenomenal and their user interface is significantly easier to follow than F5."