Greenroom Selects Working Solutions Virtual Agents to Facilitate Celebrity and Expert Interactions
Expert Hosts from Working Solutions ensure a successful personal video and phone conversation between a celebrity or expert and guest
NEW YORK, Oct. 29, 2012 /PRNewswire/ -- Greenroom, the new social media platform founded by TV personality Dr. Drew, has selected Working Solutions as their exclusive virtual hosts. Working Solutions professionals will serve as trusted hosts to ensure that each live, personal conversation held over the platform are properly executed.
"Greenroom offers personal, once-in-a-lifetime experiences for our guests as they interact with celebrities and experts," said Dr. Drew Pinsky. "We are confident that Working Solutions' proven virtual agents will carefully facilitate these sensitive video conversations."
Working Solutions is a global leader in remote agent and technology solutions for a multitude of industries. As the pioneer of virtual agents, Working Solutions provides highly educated people who have the capability to host the Greenroom transactions.
"Our agents are already well-versed in new technology platforms for interactions such as Greenroom," said Kim Houlne, President and COO of Working Solutions. "As hosts, we provide meticulous white glove treatment, handling all the details so that guests can enjoy the uncommon access to people they admire. Bringing this new social media platform to life is a perfect partnership for us."
Greenroom boasts partnerships with influential organizations such as the National Football League Players Association and talent agency CAA as well as charities including Teach for America and Global Green. The platform will feature a wide array of experts and celebrities in categories including actors, athletes, authors, musicians, doctors, lawyers and many others.
Working Solutions improves return on investment and controls costs for contact centers by providing groundbreaking results through the right people and technology delivered at the right time. Working Solutions' services include Agents OnDemand®, experienced at-home agents; WS iNet®, a call center cloud technology platform; and PostQ, a comprehensive social media management and engagement tool. Founded in 1996, Working Solutions is now a leader in home-agent call centers and virtual call center technology that delivers first-class results that exceed those delivered in traditional in-house or outsourced call centers. For more information, visit www.workingsolutions.com.
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