LOS ANGELES, Jan. 24, 2011 /PRNewswire/ -- GroupLink Corporation, makers of the everything HelpDesk (eHD) service desk solution, announces free help desk software available to the K12 I.T. community at GWAVACon 2011. The free K-12 help desk is a 100% web based help desk solution for academic organizations. It is designed to streamline, organize, track, and report on trouble tickets and provide essential incident management capabilities in public and private schools and school districts. It gives I.T. departments the ability to better manage staffing and resource usage and allocation, helping schools lower total overall costs (TCO) while increasing service for teachers and staff.

GWAVACon, which opened Saturday, January 22, is the only International Technology Conference that brings experts from around the world to join GWAVA in offering the most recent information about collaboration and messaging solutions, including Novell GroupWise positioned with Microsoft Outlook. Sessions at the conference also give attendees an opportunity to hear technical and product information from cutting edge technology companies such as GroupLink, GWAVA, Research in Motion and others.

For many years, GroupLink Corporation has been helping those that enlighten the minds of our future, through its offering of essential K12 software solutions. Many K-12 organizations have experienced rapid return on investment (ROI) through GroupLink's service desk solution. This education service desk, which has added great value to K12 environments, is now available as the free K-12 help desk.

For more information about the free help desk for K-12 visit http://www.grouplink.net/products/freehelpdesk

About GroupLink

GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from our US headquarters in Bountiful, Utah. Whether deployed for K12, Higher Education, Government, or other commercial organizations, GroupLink's world class, best-practices Service Desk & CRM/SFA software helps customers automate and add intelligence to their business processes, enhance their profitability, and lower their total cost of ownership.

GroupLink and everything HelpDesk are registered trademarks and eHD is a trademark belonging exclusively to GroupLink Corporation.

SOURCE GroupLink Corporation

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