Harbortouch Launches Online Support Center Self-Service Portal Provides Convenient Access to Product-Specific Resources, FAQs, Video Tutorials and More
ALLENTOWN, Pa., Oct. 25, 2012 /PRNewswire/ -- Free point-of-sale (POS) system provider Harbortouch today announced the launch of its new Online Support Center, providing convenient access to frequently asked questions, user manuals, video tutorials, knowledgebase articles and more for its complete line of free POS equipment.
"Sometimes you just want a quick answer to a question without having to pick up the phone," said Harbortouch CEO Jared Isaacman. "Our new online support portal is the perfect way to easily access helpful resources specifically for the product you're using."
In the Support Center, available at www.harbortouch.com/support, Harbortouch customers simply select their product type and model number to view the user manual or access knowledgebase articles and related videos. Users who don't find the answer they're looking for right away, can also click to send an email to the Harbortouch support team, or call the toll-free 24/7 support hotline.
The Support Center provides resources for all models of Harbortouch hardware, including its innovative touchscreen Harbortouch POS systems, electronic cash registers, and standalone credit card terminals. The system also includes customer service FAQs and other resources related to training, billing, chargebacks and more.
Harbortouch recently earned a Bronze Stevie® Award in the "Best New Product or Service – Business-to-Business Products" category in the 2012 American Business Awards for its full-featured, sophisticated, free POS systems and a first place award at the 2012 Golden Bridge Business Awards.
Harbortouch offers a wide range of payment solutions designed to meet the specific needs of restaurants and night clubs, retail and service businesses, quick-service and delivery establishments and convenience stores, with no up-front costs. Hardware, software, custom programming, installation and on-site training are included with every POS system, and all Harbortouch POS hardware is backed by a lifetime repair/replacement warranty for as long as a merchant account is in place.
For more information about the complete line of free Harbortouch POS equipment and options, visit www.harbortouch.com.
Harbortouch is a leading national supplier of point of sale (POS) systems, serving thousands of businesses across the nation. The company offers an unparalleled "free" program that supplies a full-featured POS system to restaurants and retail businesses with no up-front cost. Custom programming, professional installation and on-site training are included with every order and award winning customer service and technical support are available 24 hours a day, seven days a week. In addition to offering state-of-the-art POS systems, Harbortouch also delivers a full range of merchant services such as credit/debit and gift card processing. For additional information, visit www.harbortouch.com or call 800-201-0461.