Higher Ed Tech Company, Ivy.ai, to provide Free COVID-19 Response System to All Schools

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Mar 18, 2020, 10:04 ET

BOULDER, Colo., March 18, 2020 /PRNewswire/ -- Ivy.ai, an industry leader in Artificial Intelligence for Higher Education, offers schools a free COVID-19 Response System, including a customizable COVID-19 Response Bot, a human to human live chat system and an SMS Text platform. These services are offered completely free of charge.

"We know that colleges and universities are facing an unprecedented communication challenge in the face of the COVID-19 outbreak," said Mark McNasby, CEO of Ivy.ai. "The customizable COVID-19 Response Bot will help schools connect their students with important information, such as the school's operational status, where to go for treatment, and what to do to help reduce the risk of spreading the virus. We already added that information to all of our clients' AI chatbots, and we found that in many cases students needed additional support. That's why we're including our human-to-human Live Chat system in this offer. The SMS Text platform can be used to drive awareness to this communications channel for your students."

Schools can get the COVID-19 Response System online at https://ivy.ai/covid. Set-up takes less than 10 minutes from start to finish, including chatbot customization and inviting Live Agents to join. Once complete, schools receive an installation script to copy and paste onto the bottom of their webpage. They'll also receive access to a web-based admin system where they can manage their COVID-19 Response Bot and Live Chat system. Ivy.ai also offers a free mobile app which can be used to access the COVID-19 Response System remotely.

The COVID-19 Response System is available now and extends through June 30^th, 2020. Chatbots from Ivy.ai modernize communications for Higher Education, enabling schools to scale their communications without the often-prohibitive costs of a communications team. The Response Bot will answer the most commonly asked questions related to COVID-19, and schools can leverage the Live Chat system to address topics not supported by the Bot.

About Ivy.ai
Ivy.ai is the leading provider of conversational, artificially intelligent chatbots for higher education. Ivy.ai's rich feature set expands student access, reduces staff workload, and increases operational efficiency by providing 24/7, omni-channel information access. Ivy.ai deploys state of the art technology, like natural language processing (NLP), to elevate the learning experience and empower academic achievement. Clients receive many AI-powered features such as Live Chat, Messaging, Unlimited API Integrations, Analytics, and more. With Ivy.ai, you can reach students anytime anywhere, offer better support and information, eliminate student runaround, and boost recruitment, retention, and engagement.

Media Contact: Jason Fife, [email protected], 559-618-4760