Horizon Lines Receives 'Quest For Quality' Award Company Recognized by Customers for Outstanding Service
CHARLOTTE, N.C., Aug. 22, 2014 /PRNewswire/ -- Horizon Lines, Inc. (OTCQB: HRZL), one of the nation's leading domestic ocean shipping companies, received Logistics Management magazine's 2014 Quest for Quality award in the Ocean Carriers segment. The annual survey is widely regarded in the transportation and logistics industry as one of the most important measures of customer satisfaction and performance excellence.
The company achieved high rankings from customers in the five attributes used to measure service excellence: on-time performance, customer service, value, information technology, and equipment and operations.
"Commitment to serving the customer is at the core or our culture at Horizon Lines," said Steven Rubin, Interim President and Chief Executive Officer. "I believe we have a heightened sensitivity to service integrity by virtue of serving the unique, domestic markets of Alaska, Hawaii and Puerto Rico. Our associates understand the important role they play in meeting critical needs of these communities." He continued, "We want to thank our customers for their recognition of our efforts."
According to Logistics Management, more than 7,400 logistics and supply chain decision makers voted in this year's survey, the publication's 31th annual Quest for Quality program.
Horizon Lines has been honored with a Quest for Quality Award in seven of the past nine years, receiving top honors among ocean carriers in two of those years.
About Horizon Lines
Horizon Lines, Inc. is one of the nation's leading domestic ocean shipping companies and the only ocean cargo carrier serving all three noncontiguous domestic markets of Alaska, Hawaii and Puerto Rico from the continental United States. The company owns a fleet of 13 fully Jones Act qualified vessels and operates five port terminals in Alaska, Hawaii and Puerto Rico. A trusted partner for many of the nation's leading retailers, manufacturers and U.S. government agencies, Horizon Lines provides reliable transportation services that leverage its unique combination of ocean transportation and inland distribution capabilities to deliver goods that are vital to the prosperity of the markets it serves. The company is based in Charlotte, NC, and its stock trades on the over-the-counter market under the symbol HRZL.
SOURCE Horizon Lines, Inc.