SCOTTSDALE, Ariz. and PROVIDENCE, R.I., Jan. 11, 2017 /PRNewswire/ -- Today IDT911 has changed its name to CyberScoutTM (www.cyberscout.com/), reaffirming its mission to keep a watchful eye over its clients in a dangerous digital world of ever-evolving cyber threats. CyberScout offers comprehensive identity management and data security services for more than 17.5 million households and 770,000 businesses. CyberScout's services are provided through more than 660 client partners, including 16 of the top 20 U.S. property and casualty insurance carriers, and six of the top seven Canadian insurers.
After in-depth market research and consultation with clients, the company saw a clear need to transition the brand identity to one that is more reflective of the organization and its mission today and maps to future growth plans. The name CyberScout better represents the company's position as the gold standard for identity and data defense services – from proactive protection and education to successful resolution. In its annual customer surveys, IDT911 has achieved above 99% customer satisfaction, year after year.
In coming months, CyberScout will broaden its innovative offerings to proactively protect clients and help them protect themselves and their customers. CyberScout is growing internationally, as well. CyberScout's operations centers in Phoenix, Montreal and Galway are now joined by Scandinavian fraud experts, further expanding services into broader Europe.
"During the rebranding process, we had many conversations with our client partners and customers. We were honored to be described as proven experts, compassionate partners and innovative leaders, as these values reflect how we go about providing cyber protection for employees, members, policyholders and customers," said Matt Cullina, CEO of CyberScout.
CyberScout aggressively scouts out and protects customers from new threats in multiple markets, providing an advanced understanding of the cybersecurity technology landscape. The need is greater than ever and is growing exponentially. According to PwC's Global State of Information Security Study, the number of data security incidents worldwide rose by 38 percent in 2015, the largest increase since the survey began.
Combining boots-on-the-ground experience with high-touch personal service, CyberScout provides far more than just expert protection. The company also delivers comprehensive preventive education and a variety of tools to give clients the best defense services possible. CyberScout responds to people who have been impacted by cyber crime when their need is most urgent – reassuring them and recovering their information, their identities and reputations.
CyberScout primarily serves clients in the insurance, financial services and employee benefits industries, offering three key services:
- Addressing evolving threats through education and awareness
- Protecting clients and their customers, members and employees by serving as a support network and advocate
- Restoring what was lost in the event of a data breach or identity theft
"I founded IDT911 almost 14 years ago as the first company in the identity theft protection space with a core competence in education and resolution. I am immensely proud of the work we have done to help millions navigate the nightmare that is identity theft," said Adam Levin, founder of CyberScout, formerly IDT911. "While our mission hasn't changed, the cyber threats facing businesses and consumers have multiplied and become increasingly complex and our services have evolved accordingly. The new CyberScout brand more accurately reflects how we protect and aid consumers and businesses in an era of unprecedented risk to their privacy and data."
Putting client interests front and center was a prime consideration for the CyberScout rollout. With the existing IDT911 brand used and trusted by millions of people and hundreds of thousands of businesses since 2003, the company plans a gradual transition to the new brand. The process will be completed in June 2017. This transitional period will allow clients and partners to update their documents, web sites, social media profiles and communications with our new brand without disruption to their customers.
As the industry leader for over 13 years, CyberScout has been setting the gold standard for identity and data defense services – from proactive protection and education to successful resolution. Formerly IDT911, CyberScout combines boots-on-the-ground experience with high-touch personal service to help commercial clients and individuals minimize risk and maximize recovery. To learn more, visit www.cyberscout.com.
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