Medicare-Medicaid Plans (MMP) are for "dual eligibles" or people who have both Medicare and Medicaid. CMS conducts this important annual survey to gauge aspects of a dual eligible's healthcare experience in the last six months, including accessibility and quality of care.
In order to be reported in the annual MMP CAHPS survey scores, health plans must have at least 600 enrollees as of July 1 of the previous calendar year. The survey is administered to a large sample of beneficiaries using a mixed data-collection protocol of mailings and phone calls. Respondents rate their health plans on a number of issues on a scale of 0 to 10, with 10 being the best. IEHP scored 88 out of 100 for overall health plan ratings, placing IEHP DualChoice among the top 5 MMP plans in the country with the third-highest score.
IEHP DualChoice has more than 22,000 Members. The goal of the plan is to integrate all healthcare services to better coordinate care and improve health for its members. IEHP DualChoice does this by integrating all Medicaid and Medicare benefits in a single plan that includes medical, behavioral health, long-term services and supports, and extra benefits like dental, vision and transportation.
IEHP, Inland Empire Health Plan, is a not-for-profit Medi-Cal and Medicare health plan located in Rancho Cucamonga, California. With a network of over 5,000 providers and more than 1,800 employees, IEHP serves nearly 1.25 million residents in Riverside and San Bernardino counties who are enrolled in Medi-Cal or Cal MediConnect Plan (Medicare). Through a dynamic partnership with providers, award-winning service and innovative products, IEHP is fully committed to providing members with quality, accessible and wellness based healthcare services. www.iehp.org.
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