InDemand Interpreting Supports Seattle/King County Clinic with Video Remote Interpreting

Oct 28, 2015, 09:46 ET from InDemand Interpreting

SEATTLE, Oct. 28, 2015 /PRNewswire/ -- For the second consecutive year, InDemand Interpreting, a leading provider of comprehensive language services management for Healthcare, provided Video Remote Interpreting (VRI) services for the Seattle/King County Clinic held at the KeyArena October 22-25, 2015.

The Seattle/King County Clinic offered a full range of free dental, vision and medical care to underserved and vulnerable populations in the region. The effort, involving months of preparation and thousands of volunteers, transformed KeyArena into the largest clinic of its kind in Washington State. As many as 4,000 patients were served by more than 3,600 healthcare professionals and general support volunteers, providing more than $3 million in healthcare services.

In 2014, InDemand Interpreting provided 4,216 minutes of interpretation in more than 30 languages to clinic participants. This year, InDemand Interpreting provided 4,500 minutes of interpretation and answered more than 800 calls.  In addition to on demand interpreting services, InDemand provided wireless network infrastructure throughout KeyArena to support the event.

"We are proud to participate in such an important clinic dedicated to supporting the vulnerable and underserved populations throughout our community," said Andrew Drake, COO, InDemand Interpreting. "Last year was the first time Video Remote Interpreting was implemented at an event like the Seattle/King County Clinic, and after experiencing such a positive response, we were ready with even more volunteers and mobile VRI carts this year."

InDemand Interpreting VRI enabled clinic staff to use interpreters via a live, web-based video conference with medically trained and certified interpreters. The system provided the clinic with access to interpreters in more than 200 languages, including American Sign Language.

"We continue to partner with InDemand Interpreting to enable effective communication between providers and patients," said Julia Colson, Project Director, Seattle/King County Clinic.  "The event organizers, volunteers and attendees have reported an overwhelmingly positive experience with InDemand's VRI and highly qualified interpreters. In fact, I don't believe the clinic would have been possible without InDemand Interpreting."

About InDemand Interpreting
InDemand Interpreting was founded in 2007 with the vision of ensuring that every patient receives the highest quality healthcare, regardless of language, cultural background or disability. By delivering the most experienced medical interpreters and highest quality video technology InDemand Interpreting provides doctors, nurses and clinicians the language access they need to provide the best possible care. Visit InDemand at http://www.indemandinterpreting.com

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