LOS ANGELES, Sept. 7, 2016 /PRNewswire/ -- Insurance analytics technology company Infinilytics and on-demand live video platform DropIn are excited to announce a strategic partnership to bring new global resources to insurance professionals. Finding opportunity in every stage of the insurance customer lifecycle, these two startups will bridge analytics driven decision making and live video for policy acquisition and management.
Regarding the partnership, Alex Kim, COO at DropIn commented, "Data analytics combined with live video interaction directly with the customer provides a completely new level of fraud detection, evaluation, and validation. The partnership allows both companies to introduce a new level of policy engagement that wasn't previously available to insurers."
Infinilytics' SmartC™ makes data work for the insurance industry. Their patent pending ARM technology validates and streamlines trends to process claims faster. DropIn allows insurers to use live video to interface with clients at every contact point from policy quote, purchase, endorsement, claim, and renewal. When used together, the insurers have everything they need to work with more customers at more points in the customer lifecycle.
"We are very excited about our partnership with DropIn. Our integrated solution shall provide the Insurance Industry and its customers a connected and real-time customer engagement experience," says Sri Ramaswamy, CEO of Infinilytics. "This partnership is a powerful combination of Cognitive Behavior Analysis and Real-Time Video Streaming to connect customer and insurer for claims fast tracking, UW / Claims Before & After, Drone to Claim closure and beyond. I call it IoT Delivered."
Infinilytics is a team of claims professionals, data scientists, system engineers, architects, and law enforcement professionals with 140 years of combined experience in insurance investigations and special investigation unit (SIU) protocols. The Infinilytics team believes that if you validate genuine insurance claims efficiently and quickly, your company will retain its current customers, and increase your presence in the marketplace. This is why our SmartC™ solution emphasizes the "C" for customer in the claims process. To learn more, visit http://infinilytics.com
About DropIn, Inc.
The DropIn platform enables insurers to use on-demand live video for policy acquisition and management by harnessing the power of the video camera inside the smartphone that nearly everyone carries. It eliminates the need for the underwriter/claims adjuster to travel and provides access to the customer with unprecedented immediacy. Live video options include direct to customers, direct to field or partner resources, and on-demand to droperators or drones. For more details on DropIn, please visit http://dropininc.com.
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SOURCE DropIn, Inc.