"This is a time of tremendous growth and development for insightsoftware.com and the clients we serve through our Hubble platform," said Paul Yarwood, Chief Strategy Officer for Hubble. "There is nothing more rewarding for us than developing solutions that help our customers rise to their highest performance potential. We are honored to work with so many of the world's most committed, dynamic organizations, in both the private and public sectors. Working with brilliant people like this spurs us to continually innovate, to make the best financial analytics tools in the market continually better."
Select examples of insightsoftware.com's growing customer base include:
- Clayton County Water Authority (CCWA), headquartered in Morrow, Georgia, is recognized globally for its sustainability practices, including its innovative practice of using constructed treatment wetlands to improve water supply, and was named as one of the "Top Water Wise Communities" in the U.S. by American Rivers.
CCWA utilizes Hubble to better serve its 80,000 residential and commercial customers through a dynamic, actionable Performance Scorecard that drives greater transparency and accountability for CCWA. Hubble provided an actionable data platform that improved the entry of results, with easy and intuitive visual representations of key measures. The platform also alerts leaders to goals that are falling outside specified targets, and provides support tools for driving adoption of key performance indicators (KPIs).
"Working with Hubble has enabled us to rise to a new level of performance and customer responsiveness," said Dan Holverson, director of IT for Clayton County Water Authority. "This tremendous platform gives us the tools it needs to demonstrate the dedication of our team, enhance our operational capabilities, and communicate our activities and progress."
- The North America division of ISS Facility Services, headquartered out of San Antonio, Texas, is a leading provider of integrated facility services, offering customers customized solutions that are scalable to fit their needs. The company has been named one of the world's best outsourcing providers four consecutive years by the International Association of Outsourcing Professionals (IAOP).
ISS utilizes Hubble analytics to improve compliance and cost control, while stimulating productivity by enabling the company's managers to compare their performance to that of their peers in real-time.
ISS uses EPAY Systems (www.epaysystems.com), a provider of seamless human capital management solutions that help businesses alleviate their HR burden, reduce labor costs, ensure compliance with labor laws and manage their employees more effectively. Headquartered in Chicago, EPAY Systems delivers HR solutions to over 75,000 worksites across the globe. EPAY consultants assisted with the JD Edwards and EPAY integration and provided comprehensive proprietary information that facilitated an accelerated roll out.
Hubble provides a means for ISS to accurately track and monitor the activities of its over 15,000 member labor force, while also developing a set of KPIs to monitor compliance and compare data by project or geographic region.
"Making these metrics so visible and accessible in our business has created dramatic performance improvements for ISS, from individual employees and managers all the way to the company level," said Anthony Lackey, Senior Vice President of ISS North America. "Our scores today are substantially better than our set baselines, and the visibility and focus that Hubble makes possible has the company on a clear upward trajectory."
- Womble Company, with headquarters in Houston, Texas, is an established industry leader in pipeline coatings and linings. Womble Company is using Hubble's robust, intuitive performance management platform to manage inventory of more than 278,600 joints of serialized pipe in more than 2,300 storage locations covering more than 250 acres of outdoor storage. To put that number in perspective, it's more than 11,766,000 linear feet of pipe. Hubble provides a key customer differentiator for Womble Company, by making the company's activities, processes and performance more visible than ever before. Womble Company is now able to easily gather inventory and customer service insights in real-time, provide clear and immediate responses to customer inquiries, send out proactive inventory reports and retrieve product tracking anytime from anywhere through mobile access.
"Hubble has enabled an undeniable strategic and operational transformation for our company," said Bryan Brewer, IT & Operations Manager at Womble Company. "By providing always-on real-time transparency into what was going on in our company, day in and day out, Hubble enabled us to become a company that has gone from being reactive to proactive in our daily operations. Having the real time information readily available to management through Hubble has allowed us to increase productivity while reducing cost. Hubble is a huge competitive advantage that meets and exceeds all of our requirements, and those of our customers."
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