PERRYSBURG, Ohio, June 5, 2017 /PRNewswire/ -- IntelliShop announced today that it has launched MysteryShopMe(TM) (https://mysteryshopme.com/) a customer experience improvement service aimed exclusively at small business owners. With MysteryShopMe, a small business can set up a program in as little as 10 minutes, and start receiving highly detailed information about their customers' experiences within just 48-72 hours of placing an order. There are no required contracts or spending minimums.
Program setup, payment, and reporting is all done via an easy-to-use, secure web portal. MysteryShopMe(TM) leverages IntelliShop's industry expertise, technology, quality assurance, and its proprietary panel of nearly one million mystery shoppers across North America, to help small business owners better understand and serve their customers.
According to Ron Welty, Founder & Chief Client Officer of IntelliShop, "Small business owners often need someone to be their 'eyes and ears' in the business, to help understand what's really happening when their customers visit, call or buy through their website. Those experiences will make or break a small business. Many owners have an urgent challenge they need help with, and need the information we can bring them very quickly."
Welty points out, "Customer surveys don't give them enough detail or truly actionable information. Long development times, minimum contracts and high minimum spends just don't work for them. MysteryShopMe(TM) solves all of that – owners can:
- Set up a mystery shopping program in 10 minutes
- Use industry best practices questionnaires
- Add up to five of their own custom questions
- Get unbiased, highly detailed information back very quickly."
IntelliShop, a leading mystery shopping company, partners with companies to measure and improve the customer experience. Our unique approach to customized program design leads to truly actionable insights that drive measurable improvement in satisfaction, loyalty, and financial performance. We don't just collect and report "data", we help our clients understand what it means, how it impacts their business, and how to use it to improve. Our solutions include Mystery Shopping, Voice of the Customer, Compliance Audits, and related research solutions. Our Client First model assures clients that we will take exceptional care of them, and quickly become their most responsive, flexible, and valuable partner. IntelliShop's home office is in Perrysburg, Ohio and was founded in 1999.
Contact: Michelle Bostater
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