BOSTON, July 23, 2013 /PRNewswire/ -- Interactions Corporation, a leading provider of natural language virtual assistant technology that is transforming the customer care industry, announced today that Elizabeth Lemons has joined the company as Chief People Officer. Lemons, who brings over 30 years of human resources experience, will be responsible for Interactions' workforce planning, talent acquisition, onboarding, and human resources.
"Our rapid growth plans require an experienced Human Resources leader who can not only draw the talent we need but also bolster our strong corporate culture across Interactions national locations," said Mike Iacobucci, CEO of Interactions. "Elizabeth has the experience and drive that will truly develop and enhance a dynamic, growing workforce."
"Attracting, engaging, developing and retaining top talent is critical to the future success of all companies but particularly to an organization like Interactions that anticipates rapid growth," said Elizabeth Lemons. "Interactions has a strong culture of providing extraordinary customer support. Our employees work hard and enjoy an atmosphere of true collaboration, mutual respect and fun. Nurturing this strong culture and these values will be foundational to our HR strategies."
Lemons most recently served as Chief People Officer at Forrester Research, where she led the company's global human resources team in the development of all people-related strategies and programs, including training and development, talent acquisition, and compensation and benefits.
Prior to joining Forrester, Elizabeth was a partner at Executive Destinations, an executive career management firm handling coaching, leadership development, and outplacement for financial services, technology, and professional services companies, including Forrester. As a founding member, she was responsible for career coaching and business development initiatives. Elizabeth began her career at Babson College, where she established the first human resources function for the college. During her nearly 20-year tenure, she provided leadership for all human resources matters and managed staff growth from 300 to 1,000. While at Babson, Elizabeth also taught strategy management and human resource classes to undergraduates and participated in Babson Executive Education programs.
Elizabeth holds a Master of Business Administration and a Bachelor of Science degree from Babson College.
Interactions Corporation enables companies to more effectively interact with their customers. Its patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands from its corporate headquarters near Boston with major facilities in Indianapolis and Austin. Learn more at http://www.interactions.net.
SOURCE Interactions Corporation