BOSTON, May 1, 2012 /PRNewswire/ -- Interactions Corporation, provider of the most natural, conversational automated systems for customer care, announced today that Sanjeev Sawai has joined the company as Vice President of Platform Engineering. As Vice President of Platform Engineering, Sawai will maintain responsibility for Platform Engineering including software development and quality assurance.
"Sanjeev's extensive industry experience and dedication to quality make him the ideal person to drive the future successes of the platform engineering team during Interactions' accelerated growth," said Mike Iacobucci, CEO of Interactions. "Sanjeev is a great addition to our hard working team and will ensure we are providing our customers with the most innovative and dependable platform that is built to scale."
Sawai joins Interactions with 12 years of experience in Interactive Voice Response Systems as both a software engineer and in a leadership position. Sawai has experience delivering software products to market and SaaS companies.
"I am extremely excited to join the great team at Interactions and look forward to working with them to grow the company," said Sawai. "Interactions has built a stellar reputation delivering on the promise of conversational customer care applications. The platform engineering team has created a firm foundation, and I am certain we will deliver the best SaaS offering in the industry."
Interactions Corporation enables companies to more effectively interact with their customers. Our patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands from its corporate headquarters near Boston, Mass., with additional facilities in Indiana and Texas. Learn more at http://www.interactions.net.
SOURCE Interactions Corporation