AUSTIN, Texas, July 12, 2016 /PRNewswire/ -- Jon Voorhees, former head of Distribution Strategy and Execution for Bank of America, has joined Peak Performance Consulting Group as a Consultant and Advisor.
During his 17-year career at Bank of America, Jon was responsible for optimization and transformation of the bank's physical distribution channels including branches and ATMs. He acted as a key architect of the Bank's strategy, which achieved significant financial savings while retaining nearly all customers despite closing/divesting over 1000 banking centers and 3000 remote ATM sites.
Furthermore, his team delivered the bank's first Outstanding rating on the OCC CRA Services test by creating an innovative approach to modeling CRA impacts on customer usage patterns.
In 2011, he led a year-long project to introduce advanced distribution planning methodologies to a major Chinese bank, leading to development of a new integrated distribution planning system.
David Kerstein, President of Peak Performance Consulting Group, stated, "Jon has more experience than almost anyone else in the industry in actually implementing major distribution reconfiguration. He understands how to deliver the mix of channels that customers want today, and not only capture financial efficiencies but actually grow customers. Jon's tremendous experience complements the deep strength our organization has in distribution strategy for both physical and digital channels, revenue growth strategies and branch staffing strategies."
"All financial institutions, whether community banks or larger regional and national banks, are grappling with the best way to deliver the mix of distribution and services customers demand," stated Voorhees. "I have been tremendously impressed with the work Peak Performance Consulting Group has done for its clients, ranging from community banks to regional and national institutions and I am pleased to be part of their team."
About Peak Performance Consulting Group
Peak Performance Consulting Group is a leading consulting firm specializing in helping banks, credit unions and other financial services firms achieve superior performance in today's changing environment. Peak has unique capabilities in strategy, analytics and operations that create value for our clients, especially in distribution, revenue growth and operational effectiveness. For further information, please visit the firm's website at www.ppcgroup.com.
David Kerstein, President
Peak Performance Consulting Group
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SOURCE Peak Performance Consulting Group