WHITE PLAINS, N.Y., Oct. 12, 2016 /PRNewswire/ -- Fingent Corporation has introduced Reachout Suite, the first SaaS solution to integrate mobile field service workflow management with mobile form-based compliance inspections, incident reporting, and survey capabilities — expressly for companies that provide services onsite at customer locations.
Fingent is a leading developer-for-hire of web and mobile application software for other companies. ReachOut is the first product we are bringing to market ourselves. We entered this market after we recognized a need for an affordable, simple-to-use, but comprehensive Customer Service Management (CSM) solution for small and mid-market service companies. According to Fingent CEO Sam Samuel, "In creating ReachOut we were able to build upon our many years of experience as a technology provider for companies like Johnson and Johnson, Sony, and NEC. As a result we were able to craft a solution with the latest web and mobile components that delivers significant operational cost savings and productivity improvements, and which, at the same time, provides a fantastic user experience."
ReachOut can be used by companies whose field service personnel are employees, outside contractors, or both. Its web and mobile components (both iOS and Android are supported) provide real-time data from the field by replacing paper forms with electronic "smart" forms for tablets and smartphones. Data collection efforts are further enhanced with integrated photo-taking and annotation.
Any company can try the software for thirty days at no cost by signing up at www.reachoutsuite.com. Service plans are monthly, and begin at $49 per month for the first three users.
Fingent develops custom software to enable businesses to operate more effectively, more efficiently, and with more resiliency. Since 2003, Fingent has developed web and mobile software solutions that have been key to its clients' business success. Fingent's technology and industry expertise enables them to deliver sophisticated solutions rapidly and on budget. For Fingent, it is not only about delivering software, but also about partnering and playing a part in business efforts to shape a brighter and smarter future.
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SOURCE Fingent Corporation