ITSM SPECIALTIES Seeking GSA Contract - Will Train Government IT Workers

CHAMBERSBURG, Pa., Aug. 30, 2011 /PRNewswire/ -- ITSM Specialties, LLC announced today that they are in the process of securing a GSA Award Schedule to provide IT training services to Federal and state government agencies. As a proven leader in the ITIL training market, with the highest pass rate in the industry, and having authored many ITIL-related books, ITSM Specialties is well known for their comprehensive, onsite ITIL training programs within both government and public sectors. ITIL has been proven to drive cost savings and efficiency improvements in IT that are highly visible to the business.

"Transforming the chaos of day-to-day IT activities and turning them into order with consistent, repeatable, measurable and improvable processes, is what it is all about," states Rick Hawtrey, CEO & Senior Trainer at ITSM Specialties.

Hawtrey continues: "There is a growing awareness of the need to create and maintain consistent and repeatable IT processes that will increase productivity and reduce operational costs," adding: "In targeting government agencies, our goal will be to provide the most effective training experience at competitive rates which help agencies meet the demands of the current fiscal environment. Agencies seeking training will appreciate the fact that we have also published our own courseware (accredited by EXIN) and continue to improve our training methods."

The Information Technology Infrastructure Library (ITIL®) is the global standard of industry best practices for IT Service Management. Effective ITIL training provides a comprehensive knowledge of 19 specific IT processes, how they relate to IT Service Management, and the understanding of how to effectively manage IT services. The importance of efficient and reliable IT services cannot be underestimated in today's automated business environment. The Federal government and many state governments have adopted ITIL best practices and maintain ongoing training programs to effectively manage IT services.  ITSM Specialties is available to help agencies reach the level of excellence that is required in the "New Government Reality".

GSA Applications is managing the tender process on behalf of ITSM Specialties, facilitating the application preparations, submissions, and negotiations with government buyers at the General Services Administration (GSA). Government procurement officers look to GSA Schedules as a means of procuring goods and services, knowing that companies on GSA Schedules have been qualified by the General Services Administration.

About ITSM Specialties, LLC:
ITSM Specialties, LLC is an SBA-registered small business that specializes in on-site ITIL training for IT professionals in both, Federal and state governments, and private sector businesses. They are headquartered in South Central Pennsylvania; though they have spent the better part of the last five years delivering classes nationwide. ITSM Specialties is accredited with EXIN (the leading ITIL accrediting body) to provide training and examination for the suite of ITIL Certification Courses. Visit www.itsmspecialties.com for more information.

Contact: ITSM Specialties, LLC: Rick Hawtrey, CEO & Senior Trainer at 717.496.1382

SOURCE ITSM Specialties