James Malinchak Shows How Speakers and Coaches Can Deal with Difficult Clients
LAS VEGAS, Aug. 20, 2013 /PRNewswire/ -- Motivational business keynote speaker James Malinchak has contrarian advice for speakers and coaches: The client is not always right, says Malinchak, who teaches speakers how to build their business at http://www.BigMoneySpeaker.com.
"I am grateful for my amazing clients. However, there always seems to be one client that drives you crazy. They are irritating, annoying, whiney, complainers who are never happy. If they drain you of energy, then you do not have to work with them," he said.
"After you release them, you will feel an immediate sense of relief. Here's another benefit: You will start to attract the right customers," he said.
"This is your life and your business. You have the right to run your business the way you want to run it. You do not have to cater to every whim of people who are a pain in the rear. These people are not worth your valuable time and energy," he said.
Here are ways to ensure you do not attract painful clients:
- Write the expectations for the kind of clients you want.
- Let clients know the best ways to work with you.
- Set ground rules so clients know how and when to contact you.
- Be aware of your pet peeves so you don't attract clients who have those characteristics.
- Do not work with anyone who irritates you or wastes your time.
"Being clear upfront makes it easy for clients who are easy to work with and who want to be coached," he said. "I took control of my life and my business by releasing difficult clients."
To learn how to hire James Malinchak for conferences, meetings and conventions, go to http://www.jamesmalinchak.com.
He posts free information and tips about business and speaking on these social media sites:
About James Malinchak
James Malinchak has delivered more than 2,200 motivational presentations for events worldwide, and was named Consummate Speaker of the Year by Sharing Ideas professional speakers' magazine. He has appeared in USA Today, The Wall Street Journal and several hundred other publications.
He began his sales career right out of college as a stockbroker with a major Wall Street Investment Firm and was awarded Most Outstanding Performance (twice) and #1 in New Account Openings (twice).
Currently, he owns three businesses, has authored 16 books, and has read and researched over 2,500 books on personal and professional development.
He is a Contributing Author to, and serves as Associate Editor for the #1 New York Times Best-selling book series "Chicken Soup for the Soul®" with his own personal stories published in "Chicken Soup for the Teenage Soul," "Chicken Soup for the Kid's Soul" and "Chicken Soup for the Prisoner's Soul." James is the Co-author of the Best-Selling book "Chicken Soup for the College Soul."
He mixes enthusiasm and humor with motivational stories to deliver a high content message that will has audiences laughing, learning and inspired.
Giving back is a big part of Malinchak's life and he has raised hundreds of thousands of dollars for various organizations and has donated thousands of dollars of his own money to help others. Especially dear to his heart is helping kids create a successful future by developing the belief in themselves that they can overcome challenges and achieve their dreams and goals.
He was named one of the "Top 40 Business People Under the Age of 40 in Las Vegas."
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SOURCE James Malinchak
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