Visibility issues manifest in different ways and affect multiple IT business practices. For IT Asset Management, if the team doesn't know what software they have, the organization is at risk for failed audits or of over-buying of software licenses. For Endpoint Security, if the team doesn't have enhanced, deep-dive discovery capabilities, the team can't automatically detect or validate devices and assets as they connect to the network. When it comes to managing every endpoint, having an extensive inventory of every device helps IT configure and manage each in a unified endpoint management practice. Finally, in order to deliver top quality IT and business services, visibility helps organizations understand the impact of change and then optimize all the services they offer.
With such high stakes, organizations have taken steps to increase visibility, but without an integrated solution, it's not enough. A recent EMA report found the average organization has more than 11 discovery tools. The problem is, these tools don't provide visibility across all IT security and management activities or enable IT to take immediate action.
"At LANDESK, we think there's a better way, and we've added new capabilities across the entire solutions portfolio to improve access and visibility, giving our customers the tools to take action like never before," said Duane Newman, VP of product management at LANDESK. "The latest 2016.3 releases give IT speed of remediation, delivering positive business outcomes to their consumers."
LANDESK's updated solutions portfolio caters to a variety of visibility-related scenarios, with invisible or short-lived assets serving as a prime example. Because of what virtualization allows, assets will sometimes appear on the network, live their entire life and come down between discovery scans. However, their disappearance doesn't exonerate an organization from paying licensing fees, nor does it protect from security issues or breaches, should the item be nefarious.
To solve for this, LANDESK has enhanced its passive discovery mechanisms, updating its Neighborhood Watch technology, which leverages other known devices to quickly identify and report new, unknown items as they appear on the network. With the 2016.3 release, it gives IT the option to automatically instigate a full inventory of each discovered asset, down to hardware, firmware and what software is on the device, enabling IT to gather key data required for managing end user devices, securing data and tracking assets.
In the 2016.3 release, LANDESK is helping to improve overall IT visibility into organizations' environments in the following ways:
LANDESK IT Asset Management: With agentless scanning for assets and a new dashboard search gadget in the latest LANDESK IT Asset Management Suite release, IT can now discover new assets and search for them faster.
LANDESK Security Suite: Security Suite 2016.3 brings additional visibility into the network through improved insight into applications running on all discovered endpoints, as well as the ability to take action on suspicious and malicious apps from within the same interface. Because the data is also integrated with Management Suite, organizations have visibility across IT security and management activities to reduce risk and improve decision-making.
Unified Endpoint Management: The updates to LANDESK UEM provide deeper agentless discovery, and enable discovery through distributed wireless access points (managed devices on the network as part of the "Neighborhood Watch"), Android for Work, and extended Windows 10 support, plus common licensing, enrollment, and MDM across Apple Mac and iOS devices.
LANDESK Service Desk: Service Desk 2016.3 delivers visibility faster, with dashboard knowledge search, impact analysis in the Workspace interface and query filters for record location. Plus, discover the Kbot Design app from the Design App Store.
Xtraction: The 2016.3 update to Xtraction offers IT an improved user experience and connectors updates for LANDESK Management Suite, Service Desk, Wavelink Avalanche 5.3, and SCCM.
For more information about enhancements in the 2016.3 versions of these products, see: LANDESK Management Suite 2016.3, LANDESK Security Suite 2016.3, LANDESK IT Asset Management Suite 2016.3, and LANDESK Service Desk 2016.3.
LANDESK is the global authority on user-centered IT. By integrating and automating IT tasks, LANDESK helps organizations balance rapidly evolving user requirements with the need to secure critical assets and data. LANDESK is headquartered in Salt Lake City, UT, and has offices all over the world. To learn more, visit www.landesk.com.
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