Leadership and Upgrades Bring Transformative Effect to Valentine's Residences Resort & Marina
HARBOUR ISLAND, Bahamas, March 2, 2015 /PRNewswire/ -- Change is in the air on Harbour Island, in the Bahamas. Since Dean Spychalla came aboard as the director of Valentine's Residences Resort & Marina, he has been transforming the hotel—from facility and operational upgrades to molding the staff into "5-Star Hospitality Rock Stars." Dean said the industry is "filled with impersonal, 1,000 room hotels where you line up to eat and play." Valentine's 41-unit condo-hotel is like home with a kitchen, well-appointed rooms, and the friendliest staff around. "We're bringing back Mom & Pop," said Dean. One condo-owner even stated, "we give Dean a lot of leeway because you can see he has a vision, and the results are speaking for themselves."
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Exciting events and guest programs have been developed in conjunction with the other changes. "Valentine's at Valentine's" was a weekend of romance, including marina cocktails, beach picnic, Bahamian aphrodisiac dinner, and beach bonfire party on their world-famous pink sand beach—one of the nine most incredible beaches in the world according to the Huffington Post.
A new program implementation is their "Pilot's Journey Program," a program for private pilots. Because Valentine's is only 20 minutes from North Eleuthera Airport (MYEH), pilots are regular guests. This program allows them to accumulate nights to earn free stays at Valentine's Resort.
We hired Grace Group International as a consultancy—tasking them with the sale of the remaining developer units and directing the overall marketing effort. In the short time since they've been working, there have been substantial improvements to the branding, consistent and higher-quality social media, and major upgrades to the Valentine's website. They've even helped develop the aforementioned events and programs.
Dean represents Harbour Island and The Bahamas as a business leader by serving on the boards of the Bahamas Out-Island Promotion Board (BOIPB), The Bahamas Hotel and Tourism Association (BHTA), and the Marina Operators of the Bahamas (MOB). These entities represent various aspects of the hospitality industry from planning to promotions.
Have these efforts paid off? Compared to the same months last year, occupancy in January is up 49%, February is up 80%, and March is tracking very high, as well. Four and Five star reviews are frequent. Engagement and social media followers are quickly increasing. It's shaping up to be a game-changing year for this 41-room "mom & pop" resort because of the business acumen of its leadership.
ABOUT VALENTINE'S RESIDENCES RESORT & MARINA
Valentine's is one of the finest condo-hotels on Harbour Island in the Bahamas, well known for its warm ambiance, spacious accommodations, 51-slip, full-service sport fishing and yacht marina and world-famous pink sand beach. To learn more, visit http://www.valentinesresort.com or friend them on Facebook. For reservations call (866) 389-6864 or email [email protected]. For ownership opportunities call (786) 457-1301 or email [email protected].
For further information,
please contact Grace Lohn
(786) 457-1301
Email
@valentinesBAH
SOURCE Valentine's Residences Resort and Marina
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