LiveLOOK Leads Evolution of Co-Browse Technology, Announces Category-Changing New Product

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Apr 03, 2013, 02:00 ET

MATAWAN, N.J., April 3, 2013 /PRNewswire/ -- LiveLOOK, the global leader in co-browsing technology development, announced today the immediate availability of an innovative new mobile co-browsing product. LiveLOOK's Co-Browse PremiuM™ is the first and only solution to offer instant-launch, mobile-friendly co-browsing with the ability to view or block any content during a session, whether it is on- or off-browser.

(Photo: http://photos.prnewswire.com/prnh/20130403/PH88305 )

LiveLOOK, the leading developer of visual collaboration tools for customer service, has launched a new mobile-friendly, instant-launch, universally compatible co-browsing solution built with the patented privacy and security options LiveLOOK is known for. Companies can enable or block agents from viewing any combination of websites, domains or desktop applications needed in order to help customers quickly and accurately, the first time they call or chat. (PRNewsFoto/LiveLOOK) (PRNewsFoto/LIVELOOK)

Co-Browse PremiuM™ completely changes the way co-browsing is achieved, by employing a patented new technology approach. Through this unique approach, LiveLOOK Co-Browse enables:

Optimized customer launch: compatible with more customer environments than any other solution; one-click launch; no downloads or Java required
Complete mobility: customers and agents can co-browse from any mobile device
Unparalleled content handling: ability to co-browse even the most complex web content without losing synchronization
Unmatched privacy & security: block or allow viewing of any web pages, domains, or desktop applications, as well as on-page field blocking

"With years of experience working with enterprise organizations, we understand that businesses don't have time to deal with tools that have functionality limitations, and this has been the biggest driving force for developing this new type of co-browsing technology," said Igor Khalatian, CEO of LiveLOOK. "We've built a co-browse solution that works in the best possible number of environments, and perfectly handles any type of content companies need agents to see – not just web pages they can put code on."

To learn more about LiveLOOK's innovative new mobile-friendly co-browsing solution, visit www.LiveLOOK.com/ll_co_browse_premium.asp

About LiveLOOK
LiveLOOK is the industry leader for enterprise co-browsing and real-time collaboration technologies. LiveLOOK's product suite enables instant-launch, mobile-friendly co-browsing and is universally compatible. Through an innovative, patented approach to co-browsing technology, LiveLOOK helps companies transform customer engagement. For more information, visit www.LiveLOOK.com

Media Contact: Michelle Brusyo
[email protected] | 732-520-2008

SOURCE LiveLOOK