LivePerson Announces Expanded Global Partner Program Leading Digital Engagement Provider Introduces Enhanced Partner Program and Benefits
NEW YORK, June 10, 2014 /PRNewswire/ -- LivePerson, Inc. (NASDAQ: LPSN), a leading provider of live digital engagement solutions, today highlights the expansion of its Partner Program to enable partners to deliver on best practices and solutions for multi-channel engagement, increased ROI, and powerful customer experiences for businesses worldwide.
Since its introduction in late 2012, LivePerson's Partner Program has experienced strong interest from partners and impressive traction and growth, doubling the number of partners in the network and adding more than 130 new end-customers to the business in the past year.
The enhanced LivePerson Partner Program offers the following key benefits to partners:
- Comprehensive on-boarding program to fast start partnership
- Role-based enablement programs for training partner technical and sales staff
- Access to the latest Digital Engagement case studies and white papers
- Ability to engage and network with other partners in the LivePerson Partner network
- Access to current LivePerson pricing, ROI and online deal registration
- Access to current LivePerson marketing programs
- Access to demo and sand-box accounts
- Listing and solution brief in the LivePerson Partner Directory
"LivePerson's commitment to its partners is clearly paying dividends," Alan Truitt, Chief Business Development Officer, Teleperformance. "By teaming up with a best-of-breed partner like LivePerson, we can provide our clients with additional value added services in terms of outcomes we can deliver for our clients."
LivePerson's Partner network represents a diverse group of industry-leading solution and service providers that collaborate in identifying and implementing the best digital engagement solutions for marketing, sales, ecommerce, mobile, and customer care professionals. The LivePerson Partner network includes:
- Leaders in digital commerce and marketing such as Demandware and hybris
- Leading BPOs and VARs such as Teleperformance and Serco that offer LivePerson solutions as part of their overall offering
- Platform Partners that expand the capability of the LiveEngage platform and offer solutions via the LivePerson Apps Marketplace
- The LivePerson Developer Community
"Our new partner program demonstrates our commitment to our network of partners, equipping them with the framework and tools to better serve and market to customers, and providing a stronger foundation for success," said John Gray, Head of Global Channels and Business Development, LivePerson. "The Partner network is critical to our mission of offering customers access to the richest and most comprehensive live digital engagement solutions in the industry. We're excited to expand our reach and support for our global customer base through our Partner network."
For more information on LivePerson's Partner Program, visit www.liveperson.com/partners.
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs. For more information, please visit www.liveperson.com. To view other global press releases about LivePerson, please visit pr.liveperson.com.
Safe Harbor Provision
Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progress, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly revenue and operating results; competition in the markets for online sales, marketing and customer service solutions, and online consumer services; our ability to retain existing clients and attract new clients; risks related to new regulatory or other legal requirements that could materially impact our business; volatility of the value of certain currencies in relation to the U.S. dollar, particularly the currency of regions where we have operations; additional regulatory requirements, tax liabilities, currency exchange rate fluctuations and other risks as we expand internationally and/or as we expand into direct-to-consumer services; impairments to goodwill that result in significant charges to earnings; responding to rapid technological change and changing client preferences; the adverse effect that the global economic downturn may have on our business and results of operations; our ability to retain key personnel, attract new personnel and to manage staff attrition; our ability to expand our operations internationally; risks related to the ability to successfully integrate past or potential future acquisitions; failures or security breaches in our services, those of our third party providers, or in the websites of our customers; risks related to the regulation or possible misappropriation of personal information belonging to our customers' Internet users; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; privacy concerns relating to the Internet that could result in new legislation or negative public perception; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; risks related to technological or other defects distributing our services; increased allowances for doubtful accounts as a result of an increasing amount of receivables due from customers with greater credit risk; delays in our implementation cycles; risks associated with the recent volatility in the capital markets; our ability to secure additional financing to execute our business strategy; risks associated with our current or any future stock repurchase programs, including whether such programs will enhance long-term stockholder value, and whether such stock repurchases could increase the volatility of the price of our common stock and diminish our cash reserves; our ability to license necessary third party software for use in our products and services, and our ability to successfully integrate third party software; changes in accounting principles generally accepted in the United States; our ability to maintain our reputation; risks related to our complex products; our recognition of revenue from subscriptions; our lengthy sales cycles; risks related to our operations in Israel, and the civil and political unrest in that region; natural catastrophic events and interruption to our business by man-made problems; the high volatility of our stock price; and risks related to our common stock being traded on more than one securities exchange. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important risk factors that could cause actual results to differ from those discussed in forward-looking statements.
SOURCE LivePerson, Inc.