Loggly Introduces Gamut™ Search for Massive-Scale Log Analysis

"Consider that a single movie at TV quality is a gigabyte," said Charlie Oppenheimer, CEO at Loggly. "Companies are now generating thousands of gigabytes of log data or more every day, but until now most log management platforms have bogged down when processing searches at this scale. Gamut Search offers an innovative architectural approach built on years of experience with billions of interactions and petabytes of data. There's is no longer a need to constantly reduce scope. More importantly, these productivity gains translate into faster mean time to resolution and fewer revenue leaks."

Gamut Search changes users' relationship with log data. Previously, users would submit their large queries, and often wait long for them to run and return results.  Gamut makes the entire log analysis process more interactive, allowing users to instantly see results that can quickly be modified and optimized based on search terms. With Gamut Search, each search request is broken down into small time slices that are computed dynamically. The most recent time slice is processed first and the results of that time slice are presented instantly. The system then progresses through each earlier slice until the entire request has been fulfilled. With Gamut Search, you get results immediately, instead of waiting for the entire search to be processed before seeing results. Users can take action more quickly.

"Loggly Gamut Search really is a tremendous advance. Retrieving search results is much faster, and I can start browsing recent events almost instantly while older data continues to load in the background," said Ryan Jung, software engineer at ClearCare. "The new UI gives me a clean visual reference for the loading process. The near instant access to data browsing is a crucial feature. I can get to the bottom of my problems right away and without endlessly spinning throbbers, which makes me a much happier engineer. Gamut Search is making log interaction easier by degrees."

"Not having to wait for search results to become available makes a huge difference", said Jessie Chen, software engineer at MedHelp.org. "Gamut Search allows for much more agile interaction with large data sets. Refining a complex search pattern is a lot easier when you can see its results right away. It simply allows you to be much more efficient. No wait time means less stress and better focus on solving the problem."

"Getting to the root cause of the issues used to be a painful task that involved long and unproductive wait times" said Mayank Singh, product manager at Indix. "And when you're debugging a critical problem that is impacting your customers and revenue, you neither have the time nor patience. Gamut Search gives me results as they're being found. It's really fast and I can get to work immediately."

Every search displays a graphical event timeline that shows when the log events represented in the search results occurred, simplifying navigation over time periods. In addition, they have one-click access to the full unfiltered collection of events that occurred immediately before or after an event of interest via Loggly Surround Search.

With Gamut Search, caching is also optimized to provide even faster response for subsequent requests. "As part of Loggly's ongoing analysis of user behavior, we have discovered that more than 50 percent of all search and analysis interactions are based on subsets of previously queried data within the last 30 minutes," said Jon Gifford, founder and chief search officer at Loggly. "As a result, Gamut Search provides memory-speed responsiveness for subsequent analyses, thereby further boosting user productivity."

Summary Benefits

• Faster mean time to resolution eliminates revenue leaks: Users get near instant search results across huge data volumes and over long time periods.
• Time savings for developers and DevOps: Users benefit from the pre-processing that Loggly does on log data and can iterate on their queries much faster than before.
• A more satisfying user experience: Users start seeing data immediately and have greater transparency on query response through progress indicators.
• Usability improvements eliminate many of the annoying things about searching logs, such as re-generating queries multiple times to get a slightly different time slice.

For a complete overview on Gamut Search, check out our lab reportvideo. To learn more about how Loggly can help your organization, visit www.loggly.com.

About Loggly

Loggly aims to empower the creators and operators of cloud-based services to operate flawlessly and deliver great user experiences by knowing what's going on with their applications and why. Our cloud-based log management solution shows you what matters by crunching through huge volumes of log data that no human could possibly read. Loggly is the world's most popular cloud-based, enterprise-class log management solution. Founded in 2009 and based in San Francisco, the company is backed by True Ventures, Matrix Partners, Cisco, Trinity Ventures, Harmony Partners, Data Collective Venture Capital, and others. Loggly achieved AWS DevOps Competency status and is a Docker Ecosystem Technology Partner. Visit us at www.loggly.com or follow @loggly on Twitter.

CONTACT: Dan Sorensen, 801-461-9756, [email protected]

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