NEW YORK, Aug. 12, 2014 /PRNewswire/ -- The road to becoming a Services Defined Enterprise (SDE) is one that every CIO will follow at some point in the future – some are already leading the way. It's a journey of transformation that will ultimately create a more responsive and cost-effective IT department, greater agility, a more competitive business model, and a richer user experience. According to Logicalis US, an international IT solutions and managed services provider (www.us.logicalis.com) that has studied this transformation, the move toward a Services Defined Enterprise may be more than just a plan for the future; it may be a plan for the IT department's survival. To help CEOs and CIOs alike assess where they stand, Logicalis has created a free, downloadable white paper, "Why Every CEO Wants to Lead a Services Defined Enterprise," specifically for C-suite execs investigating next steps along the services-defined continuum.
"The Services Defined Enterprise will give companies the freedom to consider services from whatever source makes the most business and financial sense," says Mike Martin, Senior Vice President, Solutions and Services, Logicalis US. "In a Services Defined Enterprise, IT moves from being the sole provider of technology solutions to being the 'trusted advisor' that sets the standards by which all technology services and solutions consumed will be measured. It's an entirely new way of thinking, and it's already being implemented around the globe."
Eight Ways the Services Defined Enterprise will Transform IT
- Focus on User Experience: The focus for IT in a Service Defined Enterprise will be on IT experience management and delivering a 360-degree user experience.
- Defining Service Offerings: Enterprise IT pros will move from managing technology to offering a well-defined service portfolio.
- Selling IT: IT will sell itself to the organization based on service, value and business-case differentiation.
- Adopting Best Practices: Pre-validated architectures will be adopted as the first choice for internal IT solutions.
- Embracing Automation: Companies will embrace IT automation to drive IT and business agility.
- Shift in Thinking: CIOs will transition IT staff from being experts in technology management alone to being best practice proponents for services delivery and user experience.
- Key Performance Indicators: The IT team will focus on key performance indicators that demonstrate delivery of business agility and improved user experiences.
- Outside Resources: IT pros will gain the confidence to look externally as a first-choice option for solutions and service providers that will meet the majority of the business' IT needs.
Want to Learn More?
- Explore a Logicalis Optimal Services study that examines CIOs' search for relevance and use of services-led transformations to reduce day-to-day tasks, then examine a press release and an infographic outlining the key points here: http://www.ict-log.us/zZpV0.
- Read a Logicalis press release about the ways CIOs are reshaping their in-house IT functions to prepare for a services-led IT transformation: http://www.ict-log.us/zZq71.
- Find out more about Optimal Services, Logicalis' common services, best practices approach to delivering IT services on an international scale: http://www.ict-log.us/zZqhb.
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration, data center and cloud services, and managed services.
Logicalis employs nearly 3,700 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex ICT infrastructures to meet the needs of almost 6,000 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, EMC, NetApp, Microsoft, VMware and ServiceNow.
The Logicalis Group has annualized revenues of $1.6 billion, from operations in Europe, North America, Latin America and Asia Pacific, and is fast establishing itself as one of the leading IT and Communications solution integrators specializing in the areas of advanced technologies and services.
The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $5 billion.
For more information, visit www.us.logicalis.com.
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SOURCE Logicalis US