Using FICO Blaze Advisor, Lowell's collections managers will be able to write and change strategies for handling consumer debt, without relying on IT support. Lowell can ensure its teams execute the most effective customer-centric strategy every time, based in part on analytics that will prioritize and identify the most appropriate accounts and strategy options.
"We continually purchase new portfolios, and each account in those portfolios requires a targeted approach to continue to improve results," said Gary Edwards, chief information officer at Lowell Group. "It's critical that we have an efficient and consistent way to identify the right strategy at both the account and customer level, and that we can change strategies rapidly to continually develop performance and customer experience. Implementing FICO Blaze Advisor will enhance our current market-leading approach and enable us to further automate, speed up and support high-volume decision-making, in order to achieve greater productivity, strong performance and the best possible customer experience."
"Unlike many collections organizations, Lowell understands the importance of analytics and rapid adaptation," said Hayley Kershaw, vice president and general manager for FICO in Europe, the Middle East and Africa. "We have seen many ways our software can support their ambitious goals for speed, consistency and customer-centric collections."
FICO® Blaze Advisor® is a leading business rules management system, delivering unparalleled speed and agility in the deployment and management of high-volume, automated decisions. FICO Blaze Advisor enables business users to easily design, deploy, execute and maintain business rules and policies as part of an automated business application. Blaze Advisor supports the industry's leading platforms and standards, including Microsoft .NET, Java 2 Enterprise Edition (J2EE), Web Services and Spring 3.0.
FICO (NYSE: FICO), formerly known as Fair Isaac, delivers superior predictive analytics solutions that drive smarter decisions. The company's groundbreaking use of mathematics to predict consumer behavior has transformed entire industries and revolutionized the way risk is managed and products are marketed. FICO's innovative solutions include the industry-leading solutions for measuring credit risk, managing credit accounts, identifying and minimizing the impact of fraud, and customizing consumer offers with pinpoint accuracy. Most of the world's top banks, as well as leading insurers, retailers, pharmaceutical companies and government agencies, rely on FICO solutions to accelerate growth, control risk, boost profits and meet regulatory and competitive demands. Learn more at www.fico.com. FICO: Make every decision count™.
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Statement Concerning Forward-Looking Information
Except for historical information contained herein, the statements contained in this news release that relate to FICO or its business are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including the success of the Company's Decision Management strategy and reengineering plan, the maintenance of its existing relationships and ability to create new relationships with customers and key alliance partners, its ability to continue to develop new and enhanced products and services, its ability to recruit and retain key technical and managerial personnel, competition, regulatory changes applicable to the use of consumer credit and other data, the failure to realize the anticipated benefits of any acquisitions, continuing material adverse developments in global economic conditions, and other risks described from time to time in FICO's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2012 and its last quarterly report on Form 10-Q for the period ended March 31, 2013. If any of these risks or uncertainties materializes, FICO's results could differ materially from its expectations. FICO disclaims any intent or obligation to update these forward-looking statements.
FICO, Blaze Advisor and "Make every decision count" are trademarks or registered trademarks of Fair Isaac Corporation in the US and other countries.