Lowe's Brings Pro Customers On-Demand Delivery Service
New truck fleet designed to serve pro customers while they preserve time on the job
MOORESVILLE, N.C., July 29, 2014 /PRNewswire/ -- As Lowe's continues to invest in capabilities to better serve professional customers, the company has launched ProExpress, an on-demand delivery service to get pros the emergency and last minute supplies they need.
Since April 2014, these light-duty trucks have helped pro customers save their most precious asset – time – by making thousands of deliveries directly to business sites to meet a wide range of needs. Through the program, Lowe's has helped pros by fulfilling emergency orders such as smoke detectors to pass an inspection, or shingles to complete a job before a damaging storm. The ProExpress trucks also regularly visit businesses to restock shelves with cleaning and maintenance supplies.
The ProExpress program is currently available at more than 200 Lowe's stores across the country and is designed to complement existing store delivery services by providing a resource that is fully dedicated to pro customers. The ProExpress fleet is equipped to meet customer needs today as well as into the future.
"For pros, time is money," said Mike Horn, vice president of ProServices. "The ProExpress program allows us to offer our pro customers the ultimate convenience and flexibility by delivering the materials they need, when they need them."
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 15 million customers a week in the United States, Canada and Mexico. With fiscal year 2013 sales of $53.4 billion, Lowe's has more than 1,830 home improvement and hardware stores and 260,000 employees. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.
SOURCE Lowe's Companies, Inc.