NEW YORK, Feb. 27, 2017 /PRNewswire/ -- With over fifteen years' of providing services to discerning clients and families, Concierge New York possesses a wealth of experience in managing staff and teams in their members' residences around the world. Concierge's staff management service has been extremely successful with clients to date which is why it is now being offered to non-members with the launch of Concierge Household.
As a unique professional employment organization that specializes in the management of domestic teams, Concierge Household is introducing a new approach and solution to redefine household operations.
The foundation of Concierge's business history provides Concierge Household with established and trusted resources such as legal partners to ensure a compliant work environment, talent recruitment from an extremely vetted pool of qualified individuals and a familiarity working with high-net-worth clientele. The program is designed to fit within the individual needs and preferences of each family.
"We provide tailored staff management solutions. Essentially, we manage your household so that you can finally enjoy your home." – Flora White, CEO
Concierge Household ensures a seamless transition and household operation. The Company consolidates administrative duties, decreases employment liability, fosters lines of communication and achieves optimal staff performance, through the following:
- Understanding Your Household - The Company appreciates that each client and household runs differently. In order to understand the residence operation, team dynamic and any problem areas, Concierge Household begins with an introductory consultation with the client in his/her home. Concierge Household then follows up by spending a significant amount of time in the household, shadowing each staff member through their typical work day to fully understand the day-to-day workings of the home.
- Delivering Our Tailored Recommendations - Concierge Household creates a detailed proposal with an overall transition plan and current expense analysis. The analysis suggests cost cutting measures where applicable and includes detailed job descriptions, compliant offer letters, employee benefit package options, as well as the option to create an employee handbook.
- Implementing and Managing - Once the recommendations are signed off, Concierge Household makes the transition as seamless as possible for the client and team. The Company assumes all team management, from recording hours and submitting for payroll, documenting overtime and approving vacation days, collecting receipts and analyzing expenses to conducting employee performance assessments and recruiting or terminating staff. Concierge Household utilizes a series of apps for employees to document hours, expenses and time off requests.
- Reporting & Analysis - At the end of each month, the Company issues a monthly report to the client. The analysis includes key metrics to be on the client's radar, such as employee performance reviews, snapshots of expenses and payroll outgoings, as well as an overall house calendar. Reports are catalogued in a secure client web portal for reference.
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SOURCE Concierge Household