MacPractice supports 30,000 users in 25 countries, who have been invited to participate in a controlled rollout of the new software to assure the quality and support of the update. MacPractice users' annual fee includes all updates as well as unlimited 5 star technical support by telephone, live chat, email or by messaging from within their software. MacPractice's 135 corporate employees, all in their Lincoln office, are primarily developers and support personnel who pride themselves on delivering the best personal customer support experience, an anomaly in today's world of Internet health care startups.
MacPractice Practice Consultants are full-time field representatives who provide one-on-one sales presentations, installation and training services and on-site consultation as needed. Most of them have more than 25 years of experience advising and working with doctors who prefer to use Macs, working exclusively with MacPractice. Their business is dedicated to servicing MacPractice customers and prospective customers.
Together MacPractice and MacPractice Practice Consultants take the best of care of MacPractice users, supplying all the services necessary for a doctor's office to be successful with MacPractice. Most MacPractice users do not require a contractual relationship with IT vendors and spend no more than a few hundred dollars per year for onsite IT support, but MacPractice Practice Consultants and MacPractice support team members triage with IT support at a doctor's request.
"We've always known that using Macs in a doctor's office is a money-saving proposition because of quality, ease of use, dependability, etc., but we are very excited that IBM, which recently gave their employees the opportunity to choose their platform themselves, have concluded that PCs are 3X more expensive to manage than Macs," said Mark Hollis, MacPractice's CEO. "It is extremely challenging to keep up with Apple, but we are happy to deliver Sierra compatibility to doctors' offices."
Doctors and staff who are the sole users of a Mac and who have an iWatch can configure Sierra so the operating system senses their proximity and logs them in or out. This is a unique Apple advantage available to MacPractice users.
MacPractice uses an all-in-one design philosophy to assist practices to more easily house and protect their patient's identity and health information. MacPractice collaborates with numerous third party vendors to integrate Mac native products and services, such as digital imaging, eclaims, integrated network fax and integrated secure messaging, for enhanced practice productivity and efficiency. MacPractice also provides bridges to Windows solutions.
While third party products and services are compatible with El Capitan, they may not yet be compatible with Sierra. Therefore MacPractice recommends users verify the compatibility of all software and hardware before upgrading a MacPractice terminal to Sierra. The current release of MacPractice makes it possible for clients to use a heterogeneous network of Macs with El Capitan and/or Sierra. This will help some doctors upgrade to the latest and greatest from MacPractice without waiting for all vendors to provide compatibility for Sierra.
MacPractice Online Registration and EHR Forms, Online Scheduling, and Patient Portal services are compatible with Sierra and of course MacPractice Patient Check In, MacPractice Clipboard and MacPractice iEHR Apps for iPad are compatible with iOS 10.
To learn more about MacPractice, its products and services, and to see demos of MacPractice software in operation, please register at MacPractice.com.
About MacPractice, Inc.
MacPractice, Inc. is a client-centric practice management and clinical software development firm, comprised of highly experienced and caring individuals, dedicated to the development and first class support of best-of-class software, hardware, and associated services for physicians, dentists, chiropractors, and eye care professionals. MacPractice's products have achieved 2011 and 2014 ONC-ACB certification. MacPractice is one of the top 40 EHR vendor members of HIMSS EHRA (Electronic Health Record Association) that advises ONC, HHS and CMS. MacPractice is a contributing member of Commonwell Alliance. MacPractice is one of Medical Economics' Top 25 EHRs and is a signer of the EHR Vendor Code of Conduct.
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SOURCE MacPractice, Inc.