MARLBOROUGH, Mass., Nov. 16, 2012 /PRNewswire/ -- Manhattan Software, the world leader in real estate and facility management software, announced the appointment of Deb Vallo to the new position of Chief Client Officer (CCO) for the Americas. For more than eight years, Deb has been responsible for Client Support and Manhattan's Client Care program. Well-versed in broad customer experiences and possessing a deep understanding of the IWMS and CAFM software marketplace, she has been instrumental in determining the direction of support, delivering quality products to the marketplace, and building a strong customer vision.
"Manhattan Software decided to elevate our management of client services to the C-level to reflect the importance of providing the right level of support and quality assurance for our growing client base," said Craig Gillespie, CEO of Manhattan Americas. "Deb has the right background with 18 years of experience in various aspects of real estate and facility management and has many years of hands-on practical experience (business and accounting) on both the client and vendor side, as well as a thorough understanding of the implementation and client support aspects of the business. Previously, as Executive Vice President, Client Services (Americas) at Manhattan, Deb displayed extensive client knowledge and an informed perspective on product direction and customer growth opportunities."
As CCO, Deb is responsible for Support, Client Care, Quality Assurance and Documentation, leveraging her comprehensive understanding of Manhattan Software's technology, products and services to enhance client satisfaction. She works to ensure Manhattan client satisfaction so they are successful using Manhattan Software technology while achieving the highest return on their technology investment.
About Manhattan Software
Manhattan Software is the world leader in real estate and facility management software. Manhattan is focused on improving the performance of our clients' real estate and facilities, wherever they are located. Manhattan Software offers two product suites: Manhattan, the #1 Integrated Workplace Management Solution (IWMS) and CenterStone, the leading Computer Aided Facility Management (CAFM) software product. As an integrated suite of products, Manhattan improves clients' performance by enabling seamless management of all aspects of their real estate operations and portfolio. Manhattan is an advanced, web-based real estate lifecycle solution that readily integrates into an organization's existing infrastructure. Manhattan Software is named a "leader" in the 2012 Gartner Magic Quadrant for IWMS.
SOURCE Manhattan Software