Clients also reinforced the continued growth of the clinical logistics market. Over 90% of respondents indicated that they would be growing their volume or their need for new services with Marken in the future, with a third of them indicating growth of 25% or more. This was considerably higher than previous surveys.
"We are very pleased with these survey results," said Wes Wheeler, Marken's Chief Executive. "We routinely ask our clients for feedback about the quality of our services. We use this feedback to improve our services and re-validate our short and long term business strategy. With UPS behind us we will continue to invest in new locations, more resources and new services which meet the increasing demands of our clients. We will do this while leveraging the enormous buying power of our new parent company."
Marken is a wholly owned subsidiary of UPS. Marken is the only patient-centric supply chain organization 100% dedicated to the pharmaceutical and life sciences industries. Marken maintains the leading position for Direct to Patient services and biological sample shipments and offers a state-of-the-art GMP-compliant depot network and logistic hubs in 45 locations worldwide for clinical trial material storage and distribution. Marken's more than 680 staff members manage 50,000 drug and biological shipments every month at all temperature ranges in more than 150 countries. Additional services such as biological kit production, ancillary material sourcing, storage and distribution, shipment lane verification and qualifications, as well as GDP, regulatory and compliance consultancy add to Marken's unique position in the pharma and logistics industry.
About the Avoca Group
Since its inception in 1999, The Avoca Group has delivered high-quality, actionable research to pharmaceutical companies, CROs and specialty service providers. A pioneer in clinical outsourcing research and consulting, Avoca has tracked and influenced the progression of the sector, making it the ideal partner for companies seeking to better understand the dynamics of their business relationships.
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