McGladrey Empowers All 6,500 Employees With New Tablets
AT&T Mobility Solutions Services Supports Entire Deployment, Providing Professional Services and Implementation Expertise
CHICAGO, Oct. 9, 2012 /PRNewswire/ -- When McGladrey LLP, the nation's fifth largest assurance, tax and accounting firm, decided to roll out tablets to all 6,500 of its employees, the firm called on the experience and expertise of AT&T's Mobility Solutions Services (MSS) team. AT&T* worked with McGladrey to get the new devices up and running, train service desk professionals and set up a Mobile Device Management (MDM) solution – all in less than two months.
McGladrey provides tax, assurance and consulting services for clients across a range of industries in both the private and the public sector. The company's executives recognized that equipping its employees with tablet computers could give them a sense of empowerment and, at the same time, enhance the effectiveness and efficiency of their work with clients.
Getting the tablets ready for business use, however, was no easy task. McGladrey turned to longtime service provider AT&T to take charge of staging and kitting the 6,500 tablets, which involved unwrapping the devices, testing them, loading a set of business applications, repackaging and applying asset tags to each device. AT&T accomplished all of this in just 12 days – exceeding McGladrey's initial target of two weeks.
McGladrey also needed a way to keep track of the tablets and protect data on employees' devices. The firm chose a Mobile Device Management (MDM) solution from AT&T that allows its IT managers to remotely wipe information from lost or stolen devices, monitor and enforce security policies, gain insight into employees' application downloads and more.
In addition, AT&T trained McGladrey's service desk professionals to support deployment of the tablets going forward. Today, McGladrey's employees can receive assistance both by contacting the help desk and by accessing useful resources provided by AT&T on the company's intranet.
"At McGladrey, we understand that our employees are mobile and need real-time access to information," said Rob Lewis, Chief Technology Officer for McGladrey. "We are leveraging tablets in a variety of ways, including client engagements that demonstrate use of cutting-edge technology to deliver a great client experience."
"McGladrey's leaders wanted to mobilize all of their employees – not just a select few. To make this happen, they needed a provider that could do more than simply sell devices," said Chris Hill, Vice President, Advanced Mobility Solutions, AT&T Business Solutions. "AT&T's Mobility Solutions Services team specializes in guiding business through the entire process of going mobile – from consulting and design to solution configuration to full lifecycle management of the end to end solution."
McGladrey is moving forward with application development to support tablet use long-term.
*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.
McGladrey LLP is the fifth largest U.S. provider of assurance, tax and consulting services, with more than 6,500 professionals and associates in 75 offices nationwide. McGladrey is a licensed CPA firm, and is a member of RSM International, the sixth largest global network of independent accounting, tax and consulting firms. For more information, join our Facebook fan page at McGladrey News, follow us on Twitter @McGladrey and/or connect with us on LinkedIn.
AT&T Inc. (NYSE: T) is a premier communications holding company and one of the most honored companies in the world. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation's fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company's suite of IP-based business communications services is one of the most advanced in the world.
Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.© 2012 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.
SOURCE AT&T Inc.
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