Prior to Medallia, Busse led global customer success teams at Turn, a digital advertising company, and at Salesforce.com. He was also integral in building Salesforce's first-ever partner ecosystem, and oversaw the company's consulting practice in the Asia-Pacific region, where he grew both revenue and customer delivery resources by over 100 percent.
"Bryan is a true SaaS customer success professional who, after contributing at Salesforce as its revenues tripled, has a proven track record in high growth environments," said Borge Hald, co-founder and CEO of Medallia. "He's extremely customer-centric and understands how to work closely with partners and delight customers. What also impresses me is that he is widely known for building and leading high performing teams."
Medallia® is the Customer Experience Management company that is trusted by hundreds of the world's leading brands. Medallia's Software-as-a-Service application enables companies to capture customer feedback everywhere the customer is (including web, social, mobile, and contact center channels), understand it in real time, and deliver insights and action everywhere—from the C-suite to the frontline—to improve their performance. Founded in 2001, Medallia has offices in Silicon Valley, New York, London, Paris, Sydney, and Buenos Aires. Learn more at www.Medallia.com.
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