NEW YORK, May 2, 2017 /PRNewswire/ -- MedConcepts, a leading patient services company, and Revenue Cycle startup MedPilot have completed a partnership in order to provide superior patient solutions to healthcare providers, RCM companies, and Practice Management Systems.
Unlike other players in the patient services industry, MedConcepts was built with technology at the core, and is completely U.S.-based. MedConcepts also prides itself on industry-leading patient satisfaction ratings. Every phone call placed uses proprietary logic that leverages decades of insight and analysis on human behavior, and key psychological indicators.
MedConcepts' cutting-edge technology and superior service team have earned them business from some of the biggest players in healthcare. In order to further expand their service, they pursued MedPilot, which built a patient engagement and workflow platform that can be plugged into internal revenue cycle teams, revenue cycle management companies and practice management systems to enhance their patient solutions. Through this new partnership, MedConcepts can expand its robust service offerings, while MedPilot is able to gain nationwide traction.
The relationship began in January 2017, when MedConcepts and MedPilot took on a joint client with CarePoint Health. Following on this success, MedConcepts' parent company, Fuchs Ventures, decided to make a strategic investment in MedPilot, in order to further strengthen the partnership. All of MedPilot's previous investors, including Hudson River Capital Partners, also participated in this new round. This brought their total funding up to over $1,250,000. Todd Fuchs, Managing Partner of Fuchs Ventures, has also joined MedPilot as an Advisor, in order to bring his experience in building and scaling technology products to the team.
Jacob Myers, CEO of MedPilot, and Fuchs attribute some of their success to the rise in consumer-driven healthcare in the U.S. This growing force provides powerful incentives to healthcare providers to use more accessible and transparent methods to work with patients. Not only have MedConcepts and MedPilot enabled providers to get paid more and faster, but they have also boosted patient satisfaction ratings for all of their clients, by tackling a major stress point in the patient experience.
"Through this relationship, MedConcepts and MedPilot are positioned to offer the best patient services solutions in the market. We have something for everyone, whether a large health system looking to outsource, an urgent care facility or ASC doing billing internally, or a practice management system that wants to enhance its patient solutions," said Jacob Myers.
MedConcepts is revolutionizing the Patient Services Industry by focusing on human interactions powered by intuitive and robust technology built from the ground up. It believes that Patients deserve world-class hospitality through positive communications with telephone agents based in the United States. Clients end up seeing better Patient Relationships, increased Brand Loyalty, and greater Patient Balance Recovery earlier on in the Billing Cycle.
Owned by parent company Fuchs Ventures, MedConcepts is able to leverage decades of technology and software experience in order to remain years ahead of the competition and ensure its Clients are always on the cutting edge.
MedPilot is a leading provider of technology in patient revenue cycle management, designed to help patients, healthcare providers, insurance billing companies, and revenue cycle software vendors. MedPilot's software uses data science and behavioral targeting to recommend patient engagement methods, personalize communications and resolve outstanding balances. MedPilot also aggregates data to make recommendations to increase the productivity of in-house call centers.
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