HOOKSETT, N.H., Feb. 16, 2016 /PRNewswire/ -- The customers have spoken, and Merchants Auto (http://www.merchantsauto.com/) has received yet another accolade for its superior service. DealerRater, a respected source for car dealer reviews in the US and Canada, has named Merchants Auto a 2016 Dealer of the Year. This coveted award, which is based solely on customer reviews, is given to fewer than 0.1% of the more than 41,000 dealers in the DealerRater network.
"We are honored to receive this award from DealerRater, as we strive to provide world-class customer service at our dealership," said Adam D. Secore, Merchants Automotive Group General Manager. "This acknowledgement is the result of our entire team's ongoing commitment to quality."
The Dealer of the Year Award continues a tradition of excellence at Merchants Auto. The dealership has always earned high marks from customers; now, online shoppers will see an official DealerRater badge on the website – a symbol of quality and respect that distinguishes Merchants Auto from its competitors in the used car marketplace.
"Congratulations to Merchants Automotive Group on being named a 2016 Dealer of the Year," said DealerRater CEO Gary Tucker. "Vehicle shoppers are increasingly reliant on the Internet to research makes and models, features, specs and more. DealerRater allows them to narrow their search down to the specific dealership – and even employee – to purchase their next vehicle from due to the wealth of information that consumer reviews offer about experiences with these places and people."
Merchants Auto has built its brand around creating a positive buying experience rather than just "selling cars." An experienced sales staff understands the unique needs of every customer, and the dealership works hard to match drivers with affordable, reliable cars. Merchants Auto intends to continue that good work by focusing even more strongly on its customers and processes.
Merchants Auto has also established itself as a positive contributor to the community, giving away roughly $100,000 each year to worthy organizations selected by employees. Recently, the dealership has made donations to Boy Scouts of America, Big Brother/Big Sister and the Make-A-Wish Foundation.
About Merchants Automotive Group
Merchants Auto takes pride in its focus on maintaining the highest standards in used car choices, financing, car repair and community service. Since our founding 54 years ago by Irving Singer, our dealership has grown from a local source for the best used cars in Hooksett, New Hampshire to a regional one, serving Manchester, Concord and Nashua. Merchants Auto has been voted a #1 dealership for 18 years running. Our new Merchants Auto for Life program allows customers to gain peace of mind with their certified, pre-owned purchase.
Adam D. Secore, General Manager
Merchants Automotive Group
SOURCE Merchants Automotive Group