MCLEAN, Va., Nov. 9, 2015 /PRNewswire/ -- MetricNet, LLC, the leading provider of benchmarks for IT Service and Support, has launched a brand new website with a single sign on for membership and e-commerce. Now, for the first time, MetricNet's clients and members can quickly and easily purchase downloadable benchmarks from the shop and browse the Resource Library of whitepapers, presentations, blogs, and articles from the same account.
"MetricNet's Mission is to be a trusted advisor, expert, and consultant to the Service and Support Industry. We contribute to the industry by providing research, products, and services that enhance the community of Service and Support professionals," said Jeff Rumburg, Managing Partner of MetricNet. "Our new website was designed with this mission in mind, and I am very pleased with the performance and design of our new site. The new single sign on feature makes it easier for our clients and members to access the information they need, and to enhance and accelerate their career growth."
Through MetricNet's membership program, industry professionals gain access to MetricNet's award winning whitepapers, ebooks, recorded webcasts, and best practices presentations. MetricNet's free membership allows website visitors to sign into the website just once to gain full access to the complete online resource library and online benchmarking shop. Additionally, MetricNet is the first, and still the only company to offer downloadable benchmarks directly from its website.
Mr. Rumburg is the winner of the 2014 Ron Muns Lifetime Achievement Award, and has served on HDI's Strategic Advisory Board. He is co-founder and Managing Partner of MetricNet, LLC, where he is responsible for global strategy, product development, and client engagement delivery. As a leading expert in benchmarking and re-engineering, Mr. Rumburg authored a best selling book on benchmarking, and has been retained as a benchmarking expert by such well-known companies as American Express, Hewlett-Packard, General Motors, and IBM.
If you would like more information about benchmarking your service and support functions, please visit http://www.metricnet.com or e-mail MetricNet at info(at)metricnet(dot)com.
MetricNet is the global leader in IT service and support benchmarking. More than half of the FORTUNE 500 rely on MetricNet benchmarks to improve and optimize their performance. MetricNet is the first, and still the only company to offer downloadable service desk and desktop support benchmarks from their website. With a global benchmarking database of more than 3,000 IT service and support benchmarks, MetricNet has the most comprehensive database of process and performance metrics in the industry.