NEW YORK, Nov. 3, 2015 /PRNewswire/ -- MetTel, a leading communications solutions provider for enterprise businesses, today announced the next steps in the Company's growth efforts with two expanded locations in Washington, D.C. and Providence, Rhode Island to continue to support customer service and sales growth. The new locations will provide ample space for increased focus on strategy and success of the thriving customer service and sales teams.
Since 2001, MetTel has focused its efforts on redefining telecommunications out of its flagship New York City office space on Water Street. Strategic executive hires in the past year have expanded crucial teams, including client engagement, customer care and marketing. These internal team expansions were just one of the catalysts behind the East Coast expansion efforts, with the enhanced product offerings such as MetTel Mobile also driving the need for additional support.
"We're thrilled to be opening our expanded second and third offices on the east coast," said Marshall Aronow, CEO of MetTel. "Our continued growth into these two new metro areas provides us with added resources to improve our relationships with our prospective and current customer base. It is a continued display of our efforts and dedication to provide our teams with the means necessary to give the highest quality interactions and ultimately, the best communications solutions, to everyone we engage with."
On top of the recent executive team expansion, MetTel has also focused on overall company growth. Beginning with just 5 employees in 1996, MetTel has shown continual growth year-over-year and now has over 370 employees nation-wide. In 2015 alone, MetTel filled an additional 50 positions for a total employee increase of over 15 percent. Employees are not the only area MetTel is investing in as of late; it also broadened its managed services and support for product offerings through the acquisition of Thrive in September 2014 and partnered with Gravy to expand its business offerings by bringing validated customer behavior-based insights to its enterprise customers.
For the newly expanded locations, Timothy Hanley, vice president of strategic sales, will continue to lead the Providence office and Keith Hochstin, vice president of strategic client development, will continue to lead the Washington, D.C. office. From additional support for the sales teams to increasing the power of the customer service team, MetTel will provide the same white glove care it is known for to both prospects and current customers alike in their communications journeys.
"I've had the pleasure of working with Tim over the past 13 years, and I trust his intuition when it comes to boosting outputs of both the sales and customer service teams in the broadened Providence location," Aronow continued. "In Washington, D.C., I can't think of a better candidate to continue to manage our growing office. Keith's 25 years of experience on Wall Street has set him up to create a successful atmosphere in a tough market."
For more information on the new office, please visit www.mettel.net.
MetTel is a leading provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions nationwide. With one of the most comprehensive offerings, the highest quality customer care and project management and the ability to help manage, maintain and secure your communications needs, our portfolio of customer-centric solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company's MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. MetTel is a PCI DSS V3.0 Level 1 compliant solution provider. MetTel was founded in 1996 and is headquartered in New York City. For more information visit www.mettel.net or contact us at 877.963.8663. MetTel. Smart Communications Solutions.™