NEW YORK, Jan. 26, 2016 /PRNewswire/ --
- MetTel customer service team recognized as global leaders in double award win:
- Customer Service Department of the Year – Telecommunications
- Front-Line Customer Service Team of the Year – Technology Industries
- 10th annual awards will be presented on March 4 in Las Vegas
MetTel, a leading communications solutions provider for enterprise businesses, was named a finalist in the Customer Service Department of the Year – Telecommunications and the Front-Line Customer Service Team of the Year – Technology Industries categories in the tenth annual Stevie® Awards program for Sales & Customer Service.
More than 60 members of several specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to begin January 25. The awards are presented by the Stevie Awards, which organizes several of the world's leading business awards shows including the prestigious International Business Awards and American Business Awards.
The final results will be announced during a gala banquet on Friday, March 4 at the Paris Las Vegas Hotel in Las Vegas, Nevada. Finalists from the U.S.A. and several other nations are expected to attend. More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges.
"To be named a Stevie Awards finalists in two categories is a major achievement for the organization," said Mark Marshall, MetTel's executive director of customer care. "I am so proud of our customer care team's accomplishments over the past year. It is their drive towards technological innovation, coupled with a steadfast commitment to personalized care that has set us apart from the pack. Congratulations to the entire team, and I look forward to another year of providing award winning customer care."
For the second year in a row, MetTel's customer service department has been recognized by the Stevie Awards for its leading approach to customer service, both in the telecommunications field as well as the wider technology industry. This year in particular, the customer care team is proud to have 20 years of white glove customer service under its belt, as well as a commitment to growth to meet the evolving customer needs in an ever-changing technological landscape. By taking the headache out of communications management though 365/24/7 care, MetTel's customers can in turn devote themselves to providing quality customer service to their own clients.
"The Stevie Awards for Sales & Customer Service continues to be the fastest-growing of our international awards programs," said Michael Gallagher, president and founder of the Stevie Awards. "The sheer number of nominations is matched by the increasing quality of those nominations. We congratulate all of this year's Finalists and wish them well in the next phase of judging."
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.
MetTel is a leading global provider of customized, integrated and managed communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions nationwide. With one of the most comprehensive offerings, award-winning customer care and the ability to help manage, maintain and secure your communications needs, our portfolio of customer-centric solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company's MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. MetTel is a PCI DSS V3.0 Level 1 compliant solution provider. MetTel was founded in 1996 and is headquartered in New York City. For more information visit www.mettel.net or contact us at 877.963.8663. MetTel. Smart Communications Solutions.™
About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.
Sponsors of the 10th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.