FARMINGTON HILLS, Mich. and RICHMOND, Va., Nov. 16, 2015 /PRNewswire/ -- Minacs, a global outsourcing business solutions company, announced the opening of a second center in Richmond, VA to support its growth with high-end customer management work for a large US healthcare client. The state-of-the-art facility will accommodate more than 800 employees.
"We were awarded this business because of our consistent performance over the past five years," said Minacs Chief Delivery Officer Gus Gikas. "As with all our clients, we focus on the overall customer experience—patient experience in this case—and are continually finding ways to improve value provided at every step in patient interactions. We're thrilled with our growth in the Richmond market and are looking to the community for their continued support on this journey."
The company still has 200 full-time positions to fill at the new site and is looking for work-driven individuals to join as team leaders, supervisors, and agents. While prior healthcare knowledge is a plus, it isn't a requirement for these positions. The new site is located at 1405 Cummings Drive, in Richmond, VA. Minacs is also looking to add 150 seasonal employees before the end of the year.
Minacs offers competitive wages and perks such as performance incentives, paid training, a comprehensive benefits program, and tuition reimbursement. Employees can take advantage of a full-service cafeteria, gym, recreation room, coffee shop, and break rooms. Minacs provides opportunities for professional development and is dedicated to fostering employees' careers. Many employees have utilized these opportunities to move into management positions within Minacs.
Minacs is a leading outsourcing business solutions partner to global corporations in the manufacturing, retail, telecom, technology, media and entertainment, banking, insurance, healthcare, and public sectors. 21,000 Minacs experts across 35 centers worldwide deliver customer experience, marketing, and back office solutions to power superior business results for clients. Visit the Minacs North America Facebook page for more information on what Minacscions across North America are doing to be the best at what they do, have fun at the work, and give back to society.
For more information:
Deborah (Deb) Katz, Executive Director, Marketing & Communications
+1 860 637 5790