Criteo's research shows brands can no longer ignore mobile platforms as a primary means to drive e-commerce sales. While technology enhancements have facilitated shopping on mobile, marketers are challenged with targeting consumers across every environment along the path to purchase. Retailers must employ both strong app and mobile presences together with mobile targeting strategies to engage with shoppers wherever and whenever they browse and purchase to boost revenue.
Mobile Shopping Dominates
The number of shoppers going online, be that via desktop or mobile, to both browse and purchase products continues to grow with a higher rate of transactions captured on mobile devices than via traditional purchase paths. Retailers who have optimized their mobile shopping experience accordingly – both in-app and on mobile – are pulling away from their competitors and continue to see strong traction from consumers:
- In H1 2016, top retailers in the US grew mobile sales by 30 percent year-over-year to now capture 52 percent of all e-commerce transactions.
- Across all US retailers, mobile share of e-commerce transactions increased by 17 percent year-over-year.
- Fashion and Luxury retailers pulled far ahead of the pack in Q2 2016 with over 40 percent of e-commerce transactions taking place on mobile – an increase of 17 percent over Q2 2015.
The smartphone continues to expand its prominence as the go-to shopping device, especially as features like fingerprint recognition make transactions effortless, while tablet purchasing steadily declines. As more retailers design mobile-friendly sites, mobile transactions are steadily increasing. All retailers should ensure they have a mobile-centric marketing strategy that embraces in-app and mobile web to meet their smartphone-focused audiences:
- For the first time ever, smartphones delivered the majority of mobile transactions in every major global marketi.
- Smartphones continue to dominate US retail mobile transaction share by volume with 67 percent of transactions – representing a 26 percent growth rate year-over-year.
- A majority of mobile commerce transactions today are completed on iPhones. However, a 57 percent year-over-year growth in transactions on Android devices – 1.5 times that of iPhones – demonstrates their ability to quickly regain ground in mobile commerce.
Sophisticated Apps Drive High Spending
Top retailers are building savvy, intuitive and useful shopping apps that give consumers a seamless way to shop on mobile devices. Capabilities like home screen presence, instant loading, offline content, push notifications, personalization and access to native functionality make the mobile shopping experience richer and more immersive for consumers. Brands that can deliver this feature-rich environment and create a unified, consistent and relevant experience for shoppers regardless of device will succeed in driving retention and conversion rates:
- Retailers with a sophisticated mobile app presence saw up to 54 percent of their mobile transactions generated in-app in Q2 2016, an increase from 47 percent in 2015.
- Apps close far more deals than other online shopping environments and convert three times more shoppers than mobile web.
- For the first time, mobile apps saw higher order values than desktop and mobile web, with an average of $127 spent in-app versus $100 on desktop and $91 on mobile web.
- Leaders in mobile app maturity drive 90 percent more conversions than emerging retailers.
Download the complete Criteo H1 2016 State Of Mobile Commerce report here.
Criteo (NASDAQ: CRTO) delivers personalized performance marketing at an extensive scale. Measuring return on post-click sales, Criteo makes ROI transparent and easy to measure. Criteo has over 2,000 employees in 31 offices across the Americas, EMEA and Asia-Pacific, serving 12,000 advertisers worldwide and with direct relationships with 17,000 publishers.
For more information, please visit www.criteo.com.
i Markets surveyed in this report include Japan, the United Kingdom, South Korea, Australia, Germany, the Netherlands, the United States, Spain, Italy, France, Brazil and Russia.
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