Multiple Sitel Team Members Selected Stevie Award Finalists Global Customer Care Leader Recognized for Outstanding Personnel
NASHVILLE, Feb. 20, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that four team members have been named Finalists in the eighth annual Stevie® Awards for Sales & Customer Service. Each will be a Gold, Silver or Bronze Stevie Award winner at the 2014 awards gala and presentations at the Bellagio Hotel in Las Vegas on Friday, February 21.
More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition. Sitel's Finalists were honored from multiple business units and geographic locations within the organization. They include:
- Operations Manager Lavell Williams, for Contact Center Manager of the Year
- RGA/New Account Setup specialist Amber Benzee, for Contact Center Professional of the Year
- Site Director Linda Chambliss, for Contact Center Leader of the Year
- EVP – Chief Commercial Officer Donald B. Berryman, for Senior Sales Executive of the Year
"It's through outstanding team members like these that Sitel delivers every day on our 'Experienced Shared' promise," said Sitel's Chief Human Resources Officer, Elsa Zambrano. "Sitel's people-ﬁrst culture creates the environment for exceptional employee experiences, where each team member is able to reach their full potential. This results in world-class customer experiences - shared 3 million times a day across the global marketplace."
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 28 years of industry experience, Sitel's 58,000 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel's global solutions include customer acquisition, customer care, technical support and social media programs. Support operations span from home based agents to 110+ domestic, nearshore and offshore centers in 23 countries across North America, South America, Europe, Africa and Asia Pacific. Sitel manages client programs on behalf of some of the best known brands in the world in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.