MyLife Achieves New Milestone in Customer Care
World-class customer care team celebrates fourth anniversary, recent reunions made possible by MyLife.com®
LOS ANGELES, June 20, 2013 /PRNewswire/ -- MyLife.com® today announced its Customer Care team has achieved a fourth year of superior service, ensuring the continued satisfaction of MyLife's more than 60 million users worldwide. MyLife, which provides users with a single destination for managing their entire online and social lives, operates its 100-person Customer Care team through partner Alta Resources.
In addition to maintaining the satisfaction of MyLife's customers, the leadership of the Customer Care center is also dedicated to the contentment and performance of its team. During its fourth year of service, the Customer Care team tapped Snowfly, the full-service employee recognition and incentive company, to develop a tailored program for MyLife. Since the program launched in September 2012, the MyLife Customer Care center has experienced significant increases in team performance and engagement, as well as enjoyed a more efficient incentive program.
"At MyLife, we pride ourselves in providing our members with an unparalleled caliber of care," said Aaron Taylor, vice president of customer care at MyLife. "Our team continues to achieve incredible results for MyLife's members, recognition from respected organizations in the customer service industry, and new milestones in the overall accomplishments of our Customer Care center. But most importantly, we continue to help MyLife's members find, forge and maintain connections with the people that matter most to them."
To celebrate its fourth anniversary, MyLife is inviting a member who recently reunited through the site with her mother after 50 years to speak to the Customer Care team, and share her story.
"Reunions such as these are at the core of our mission at MyLife," said Jeffrey Tinsley, CEO and founder of MyLife. "Helping our members continue to discover personal and professional connections, and ensure that they are able to easily maintain them via their email and social networks, all in one place, is our greatest achievement. Our Customer Care team is vital to ensuring that our members have all the support they need along the way to accomplish this."
For more information on MyLife, visit www.mylife.com.
MyLife.com® is the one place you need to make valuable personal and professional connections, plus pull together your social and email communications to help simplify your life. Eliminating the need to visit multiple services, free members can manage communication across the most popular social networks and email accounts securely and conveniently on one simple dashboard. MyLife users can also easily control their profile presence across the Web, build and monitor one online identity including many profiles, and make personal and professional connections by searching over 700 million profiles, all in one place. With over 60 million users, and growing fast, MyLife is based in Los Angeles, CA.
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